Tim B.
My order was placed a week ago and…
My order was placed a week ago and still hasn't shipped.
Response from Gatehouse SuppliesAug 7, 2025
Hi Tim, The order shipped out via Us Mail / USPS with tracking number 9400150105501100514039

The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Gatehouse Supplies (gatehousesupplies.com) has 734 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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734 approved reviews, newest moderated first
Tim B.
My order was placed a week ago and still hasn't shipped.
Response from Gatehouse SuppliesAug 7, 2025
Hi Tim, The order shipped out via Us Mail / USPS with tracking number 9400150105501100514039
FRANK B.
Matches the original remote that i got with my new opener. Really easy to connect to the opener too. Sure do wish that there was a visor clip included. Odd.
Daryl B.
Had to cancel order. They help know problem.
ABRE E.
Always has the parts you need and shipping is very quick.
Daniel B.
Still waiting. Why is it taking so long? A small electronic board. How tough can that ve?
Response from Gatehouse SuppliesJul 14, 2025
Hi Daniel, That shipped a week ago on the 7th, here is your USPS tracking number 9400150206217163357411
Lew E.
Never received my parts I ordered.
Richard S.
I received the wrong product. When I reported it, I was only sent a return mailing label and not a return mailing envelope. I had to supply my own mailing envelope, tape, etc. to use your mailing label. In the future, it would be better if you sent the entire packaging to return something sent incorrectly. Appreciate the follow up and sending me the right product after three weeks.
D. U.
The website showed the item I ordered in stock. I waited a week and then emailed them. the response came quickly, they advised that the part was on backorder and they wern't sure when it would be back in stock to ship.
Response from Gatehouse SuppliesJul 11, 2025
Hi Douglas, that part is on backorder from the manufacturer, and it's clearly stated on our site next to the product. I am sorry that you did not see that and were expecting it sooner. From our site, next to the product price Availability: ON MANUFACTURE BACK ORDER, ACCEPTING PRE-ORDERS TO BE PLACED IN QUEUE FOR FULFILLMENT WHEN RECEIVED