Jim S.
Shocking customer service…they have all…
Shocking customer service…they have all of the regular ways to contact them but there is no one on the other end. I ordered items from the main site that are fulfilled by Swedish fitness but I’m wishing I hadn’t bothered now. My items didn’t turn up as promised but UPS and Gasp couldn’t care less. I have still no idea where my stuff is. I was a new customer to gasp but I will never buy another thing now.
Response from gaspofficial.comJan 9, 2026
Thank you for sharing your feedback. We’re very sorry to hear about the delays with your order and the frustration you experienced with customer support at that time. Since this review was posted, GASP has made significant improvements to warehouse processing and shipping times, as well as customer support response times and service quality, to ensure orders are delivered more reliably and customers receive timely updates. Feedback like yours has been important in helping us identify areas for improvement. We appreciate you taking the time to share your perspective.


