gaspofficial.com Reviews | Read Customer Reviews of gaspofficial.com

gaspofficial.com Reviews | Read Customer Reviews of gaspofficial.com

gaspofficial.com reviews

57 approved reviews, newest moderated first

Cody D.
Jul 2, 2026
EXCELLENT quality from Gasp & Better Bodies!
So happy with my purchases from Gasp & Better bodies. I have some Gasp hoodies that I’ve owned for over 10 years now so they have stood the test of time! (And training) I ended up getting some knee and elbow sleeves that I use for all my push days and leg training too. As happy as I was with Gasp, I figured I would try out some Better Bodies apparel as well and much like Gasp, the quality is excellent!
Response from gaspofficial.comAug 6, 2026
We appreciate your support, Cody! Thanks for the review!
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Mashtar J.
Jul 2, 2026
Excellent training pants
Bought original mesh pants and they have become my go to for training, awesome fit, super airy and breathable and comfortable. Convenient for running too.
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Keith
Jun 2, 2026
I'd give them no stars if I could
I'd give them no stars if I could. Bought a couple of items off them. Quality is poor and sizing wrong. Their website states you've got to email them for a returns label so you can send your order back for a refund but they never respond to your email. Ive now got t-shirts i don't want and can't send back for a refund.
Response from gaspofficial.comJun 3, 2026
Hi, We're sorry to hear that you were dissatisfied with your experience. After reviewing your account, we can confirm that our support team responded to your inquiry and provided assistance regarding your return request. We strive to answer all customer emails as quickly as possible and work with customers to resolve issues in accordance with our return policy. While we understand that not every product will be the right fit for every customer, we do take concerns about sizing and quality seriously and are always happy to help when contacted. We appreciate the opportunity to assist and wish you the best moving forward.
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Leo H.
Mar 10, 2026
Very bad, buy anything else
Very bad, buy anything else. The guy working there was very angry to me, cancelled my orders. He banned me, doesn’t answer my mails, ignores.
Response from gaspofficial.comMar 11, 2026
Hi Leo, Our team identified multiple orders placed using the same promotional code across several different accounts. The code was intended to allow one free tee per attendee so more people at the event could participate. Initially, we attempted to work with you and were willing to honor two of the six orders as a goodwill gesture. However, after receiving threats of legal action and false allegations, we decided it was best to cancel the remaining orders and issue full refunds for all six. The promotion is meant to give everyone at our events a fair opportunity to participate, and we have to enforce those limits when they are clearly abused.
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J.v
Jan 9, 2026
I had a very disappointing experience…
I had a very disappointing experience with GASP. My order was processed incorrectly from the start: I received two black hoodies, but one of them was a completely different model than what I had ordered. I returned both items as instructed. However, despite returning everything, Klarna still shows an outstanding balance for one of the hoodies. This amount has clearly been processed incorrectly. I strongly believe the issue started because the wrong item was sent to me in the first place. What makes this even more frustrating is that GASP has not responded to my messages about this problem. I am now left with an incorrect Klarna charge for items that were never mine and were already returned. Poor order handling, incorrect billing, and no customer support. Edit: Johanna from customer service claims that the package was only 1 kg and that this wouldn’t be possible for just one hoodie. The funny thing is, this is stated on the label that was already in the package for the return. I assume GASP cannot know in advance that you are only returning one hoodie? Strange. Really a terrible customer service.
Response from gaspofficial.comJan 9, 2026
Thank you for taking the time to share your experience. We regret that your order and follow-up did not meet expectations at the time, and we understand how frustrating that situation must have been. This review reflects an earlier period in our operations, and since then GASP has made significant improvements across multiple areas of the business. We have substantially reduced warehouse processing and shipping times, strengthened order accuracy controls, and invested heavily in improving our customer support response time and service quality. We appreciate all feedback, as experiences like yours have helped drive meaningful changes. Our focus today is on delivering a far more reliable, responsive, and consistent experience for our customers moving forward.
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Gijs G.
Jan 9, 2026
Vieze oplichters zijn het betaalt…
Vieze oplichters zijn het betaalt 130piek voor een broekje en twee hempies en wordt niks geleverd
Response from gaspofficial.comJan 9, 2026
Thank you for your review. We’re sorry to see your frustration and regret that your experience did not meet expectations at the time. This feedback relates to an earlier period in our operations. Since then, GASP has made significant improvements to our warehouse processing and shipping timelines, as well as major upgrades to our customer support response time and overall service quality. We appreciate all feedback, as it has helped drive these changes. Our focus today is on providing a more reliable, transparent, and responsive experience for our customers going forward.
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Klaus Günter G.
Jan 3, 2026
Habe bisher nur gute Erfahrungen mit…
Ich habe bisher nur gute Erfahrungen mit den Klamotten und auch dem Trainings Equipment gemacht. Einige meiner Shirts und Hoodies habe ich seit über 10 Jahren und sie sind noch immer top in Ordnung. Der Kundenservice ist tatsächlich sehr langsam aber alles in allem bin ich absolut zufrieden mit GASP
Response from gaspofficial.comJan 9, 2026
Thank you for your feedback and for being a long-time GASP customer. We’re glad to hear that you’ve had consistently positive experiences with both our apparel and training equipment, and that some of your items have held up for over 10 years — that’s something we truly value. We also appreciate your patience regarding customer service in the past. Since this review was posted, we’ve made significant improvements to our customer support response times and overall service quality, alongside ongoing enhancements to our operations. Thank you for your continued support and trust in GASP.
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Angelo
Dec 30, 2025
Ho fatto diversi ordini dove è andato…
Ho fatto diversi ordini dove è andato tutto bene.l ultimo ordine ho dovuto fare il reso perché le taglie erano differenti rispetto ai capi ordinati precedentemente. Il mio reso è arrivato regolarmente a destinazione il 5/12/2025 dopo qualche giorno ho contattato il servizio clienti per avere informazioni sul reso ma da allora mai nessuna risposta. Praticamente mi hanno rubato 200 euro ladri maledetti PS Avevo dato a questa recensione zero stelle per quanto accaduto...dopo circa una decina di mail dove il servizio clienti non ha mai risposto finalmente dopo questa recensione negativa ho avuto una risposta ed il giorno 7/01/2026 ho ricevuto il rimborso anche se non calcolato correttamente.
Response from gaspofficial.comJan 9, 2026
Thank you for sharing your experience. We’re sorry to hear about the frustration you encountered regarding your return and the lack of communication from our customer support at that time. Since this review was posted, GASP has made significant improvements to both our warehouse processing and shipping times, as well as the quality and response time of our customer support, with the goal of providing a much more efficient and transparent experience. Customer feedback has been essential in helping us identify areas for improvement and continue moving forward. We appreciate you taking the time to share your perspective.
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