GarmentoryReviews of garmentory.com

I would rate them less than 1 star if I could. I ordered a blouse. The shipment tracking was not updated for two weeks so I canceled the order before it shipped out. Garmentory’s customer service rep tried to discourage me from canceling the order and wait for the shipping to update, which is wrong on all accounts. My account was initially charged then credited back, after I cancelled the order. Three weeks later, the order shows up. Garmentory then informs me that they are going to recharge my account. By law, that is illegal since I canceled my order before it was shipped. As a ‘courtesy’ they said I could return the order within a week. However I am not at home so can’t ship it back by their return date. This is a shady, most disreputable company and I will never order from them again. Also, they have no customer service phone number, which is just bad business.

I have tried so hard to deal with them regarding a T-shirt that I sent back it was a third-party that came from which was called Peacock boutique. FYI never order from them either. I’ve emailed 1 million times texted them. I finally got Peacock boutique and they said it was being held up because there was make up on it and the tag was in the wrong spot. Number one they sent me the wrong size T-shirt. It was too small. I ordered a medium, so I put it on at work I may have gotten a little make up I didn’t notice and the tags did fall off right then and there I sent it back the same exact day I got it and I still haven’t gotten my refund, I am furious. I think they’re a scam. Nobody calls me back I only got one email saying they’re still working on this and it’s been a month if this gets fixed by tomorrow and I get my credit I’ll take this review down but other than that I’m keeping it up .

Dishonest selling practices.Canceled order without notification and refusing to issue a refund. PayPal case was filed.Very confusing and misleading customer service.

Discriminatory shipping policies They have a US territory listed as international and are charging international shipping rates. To be clear, this territory has DOMESTIC shipping rates and is being treated differently than other territories, this is by definition discriminatory. DO NOT RECOMMEND

I ordered a hat. When I received it, the brim was wavy, not straight as shown on the model. I do not believe it was the exact same hat but they said it is. Then they sent instructions how to steam it, etc. I would not touch it. They refused to take it back so I disputed the charge with my credit card company. I couldn't believe how rude they were and refusing to take it back.

Website and seller are either super new and don’t know how to use things or it’s a scam. DO NOT use this website. They just want your data. I bought an item and it was cancelled without notice and I didn’t have access to my log in. Super sketchy. Once I mentioned I am writing this review then they want to start apologizing. No thanks.

I would not recommend this website. I ordered to Canada and paid taxes when I placed an order. Later, I was charged the same amount by DHL because they sent my package DDU. So, I paid taxes twice. Support said that it is not their problem...

Horrible customer service. Impossible to speak to a human. Very poor delivery. Go elsewhere to purchase!