Ray R.
What customer service should be like
I ordered something that was less than ideal and their customer service couldn't have been better. I wouldn't hesitate to shop with them again.

Shop the world's top indie boutiques. Clothing from emerging designers such as Rachel Comey, Ace & Jig, Black Crane and more. Free shipping and returns.
Garmentory (garmentory.com) has 661 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Malls & Marketplaces · Spokane Valley, Washington
Excellent
Malls & Marketplaces · Sumas, Washington
Excellent

Malls & Marketplaces · Issaquah, Washington
Excellent

Malls & Marketplaces · Renton, Washington
Great
Showing 508 reviews with 5 stars · Clear filters
Ray R.
I ordered something that was less than ideal and their customer service couldn't have been better. I wouldn't hesitate to shop with them again.
Patrick B.
Really great selection, fast shipping and excellent customer service. From the latest items to sales I've really leveled up my look! Bought a bunch of menswear over the last few months. Thanks GRMTRY!
Fanda N.
I bought gorgeous clogs which I love. There was a minor issue receiving the package (carriers fault) and the customer service I received was EXCELLENT. Love the site and all the great pieces. Fanda
Maya S.
I love shopping with Garmentory! They have such a fun and unique selection of items! I also find their customer service to be very helpful with answering questions before I buy something, and after if I need help with shipping/tracking.
Rebecca W.
Excellent customer service! I had a question about a pair of shoes that I'd bought, and I received prompt and friendly service! Will definitely buy from Garmentory in the future for any independent designer pieces!
Jordyn
i’ve made a couple of purchases through this website and have had great experiences in both instances. the first time i bought a pair of pants, which are now my favorites, that i get compliments on all the time. the second time i purchased a pair of boots that i wasn’t too sure about regarding the size, and the customer service reps that handled me went out of their way to contact the boutique. not only did they act as a liaison to confirm that i’d be able to exchange the boots should they not fit, but they also were able to get me the modified price that was applied after i made the purchase. i really felt like they went above and beyond to take care of me in a timely manner. not only that, but this website has WONDERFUL inventory! i love being able to support boutiques and smaller businesses from across the country and attain pieces that i don’t see other people wearing.
Hayley H.
Fantastic customer service! Have just made my first Garmentory purchase after using their website for months. I mistakenly ordered the wrong size shoes and customer service was great in helping resolve the issue, offered free returns and I finally have the correct pair of shoes. I recommend utilizing the questions section to speak directly with the boutique and Garmentory support email for any further queries. Thanks Garmentory!
Steven C.
Ordered jeans and shipped really quickly just as pictured. I see a lot of people had some bad experiences which is unfortunate but mine was great. There is no returns (final sale) for my item which was clear from the disclaimer.