GarmentoryReviews of garmentory.com

I had to return some shoes, and Garmentory made the process very smooth. Also, everyone I corresponded with was extremely friendly, professional, and prompt. It makes me feel confident shopping with such a thoughtful company.

Customer service at Garmentory is the best. I recently ordered an item that was a sizing issue. Customer Service went above and beyond to resolve an issue with an item I had ordered. They were able to resolve the issue by arranging an exchange. Their patience and resolve and follow up rectified the issue quickly. I was so pleased that I will be using Garmentory more. Needless to say I was delighted with their customer service and very happy with my product choice - I highly recommend them - the best of the best.

I ordered a pair of sandals in the wrong size, and despite it being a final sale item and completely my fault, customer service went above and beyond to help exchange them for me. Would definitely recommend garmentory and I'll be back again :)

Great selection of clothing from talented designers! Love to support small businesses. Fantastic customer service-quick response and fast shipping from a recent purchase. Will continue to shop, and spread the news to my daughter and friends.

I had exellent experience with Garmentory. I ordered something that was final sale and asked for exchange. Stuff was very helpful and allowed me to do so! Will shop again for sure, Thank you

I love shopping at Garmentory. I find designers and clothing I can find nowhere else unless I drive miles or take a plane. Garmentory takes me to Portugal and Spain and France, Montreal and LA and Denver and Vancouver. The photographs allow me to see and nearly touch what I'm buying. I find designers I know and designers I don't and my closet expands with their treasures. I've never purchased an item from Garmentory I didn't love. And the support is invaluable. I ask questions about sizing, I ask questions about color, and the responses come back in a flash. I've met some very pleasant people in these exchanges. I appreciate what a hard business clothing boutiques work in and I admire their courage, their commitment to design, their generosity with their customers. I wish I could say something bad about Garmentory. I can't. It's a blessing. Kent Jacobson

I made a purchase through Garmentory Wednesday evening and had my package in hand by Friday morning. Love that super fast shipping! The item fits great and is exactly as pictured. I also reached out to the Garmentory customer service team regarding an unapplied promotion as with first purchase through their site you should receive $10 off. This was not applied to my first purchase. When I reached out they sorted me out quickly and applied the $10 credit back to me! Amazing customer service. To sum it up, Garmentory has a wide array of fashionable items with a fantastic customer support team behind their ops and lightning fast shipping. 10/10 will shop again.

What a wonderful site. I love the idea of having a single shopping destination for so many indie brands and small business boutique. It's becoming so hard to buy unique and high-quality clothes these days, and for small brands it's especially hard to find who stocks them. Moreover, I'm trying to shift more of my purchases to small businesses, and Garmentory makes that easy. I love being able to go on their site and purchase from a small business even when I'm buying well-known brands. Lastly, the checkout process was super smooth and transparent -- no scammy practices like asking for my email without telling me why, or signing me up for a mailing list without me realizing it. I saw some bad reviews for their returns policy, and while that sucks, it also seems like people don't realize Garmentory is just a marketplace for other boutiques to list their items. I think of it as Fancy Ebay/Etsy in a way :). So it sounds like the issues were with the boutiques policies, and honestly with everything that's going on right now you'd think customers who have the money to spend on nice clothes would be a little more understanding of the constraints and challenges that small businesses are under. I bought something final sale and if it doesn't work out I plan to Real Real it. Anyway, I had a great experience and would recommend Garmentory to anyone!