GarmentoryReviews of garmentory.com

Horrible customer service, I wish I had read this reviews first. I purchased a dress for over $700 and had it express shipped. They took more than a few days to even package the item so it wouldn't get here in time for a wedding. Then, it never showed up. I never received the package.... they were able to track it through UPS and then said that since it was past their return policy they would only issue a credit... huh? I never received it! Such a scam and now I am taking it up with my bank

Terrible return policy - my item arrived late, which made the return window 5 days. I ordered from Canada, paid $$$ in duties, and now I can't return the shoes I bought which fit 1/2 a size small.

CUSTOMER BEWARE!! I purchase a Natalie Martin dress and couldn’t wait to get it. I opened the package to be overwhelmed by an awful oder. I immediately call the company and asked the replacement the dress. They refuse to let me return it. But would pay for cleaning. After further inspection I realized the smell was coming from the arm pits! Ewww. The dress has been worn! To make a very long story short. They called me a liar and refuse to take the dress back and refund my money! This is the Worst customer service Ive ever experienced! Do not buy anything from this company!!

If you are in Canada, I highly advise not ordering from here. The customs and duties were over 50% of the price, and they arrived well past the 6-12 day shipping. If you need to return your items, you will not get the paid duties back either. Although it seems like a great way to get clothes online from the States, sites like Revolve include duties and returns in their (already great) prices.

A joke. I ordered a pair a Salomon Shoes and paid extra for fast shipping (*) . Once received the shoes didn't look like those I supposed to receive. Got in touch with them providing pics. I was told I had to return them right away ( too bad I flew out of State the next morning - hence I pid for fast shipping *- and won't be back for a week) 'after a close review we /they don't see any discrepancy'. I am basically been called a liar by someone who's probably blind.

I would not recommend buying from them at all. They have a horrible return policy only a 7 day window and the clothes are so expensive and very horrible quality. I bought two tops full price over $100 and they are coming apart at the seams after a couple of wears. I reached out to them about it and they responded with “ that is a bummer”.

I bought an earring. I pay 15 dollars for shipping to get the shiny one. There was nothing in the envelope that I paid $104.18 and sent a chat request email, but they did not respond. It's so angry and meaningless. Sooo Crazy.

Never purchase from this website. I placed an order in January. Was charged in February, the items never shipped. They have yet to refund me and have provided no resolution or helpful customer service. It's been 6 months.