For many seasons, Garden Winds has showcased the latest in home essentials and accents, garden care, and patio and outdoor décor products. With one of the largest selections of home and garden products available online, we are confident that you will find GardenWinds Description
Garden Winds (gardenwinds.com) has 161 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Miami, Florida
Excellent
Garden & Pond · Paw Paw, Michigan
Excellent
Garden & Pond · RICE, Washington
Excellent
Garden & Pond · Bowling Green, Virginia
Excellent
Showing 134 reviews with 1 star · Clear filters
Bernie S.
This is my 2nd order for a replacement canopy over 7 years. After I put the new canopy up it was too small. I wrote to them over a 2 week period sending photos and documents they said they could not help, I asked if there was a problem with manufacturing but they would not answer. Poor manufacturing and Poor customer service.
Wilson R.
Purchase a replacement canopy, it fit really well and looked good when installed, then it rained. Leaked everywhere. when I contacted customer service they said " We suggest removing the canopy any time you will be experiencing inclement weather, as our canopies are meant to provide shade from the sun." What a ripoff. Don't waste your money.
Daisy M.
DO NOT BUY! The canopy replacement I received is defective with the top tier canopy way too big to fit. I don’t have a model number but the frame was exactly the same, from the same retailer, with the same model name. They insisted it was a different version of the gazebo without providing any evidence. I spent CAD$239 for a canopy that I cannot use. Now I have to spend approximately CAD $100 (return shipping cost, plus USD $45 deduction) to have it returned! SO UNREASONABLE!!! WORST SHOPPING EXPERIENCE EVER!
Patricia G.
I ordered a replacement canopy and paid extra for a upgraded canopy. It is complete garbage. Water seeps right through it. This is my 4th canopy I have ordered but the 1st 1 from this company. This is the only canopy that had water go through. Don't waste your money.
Carol B.
Worst company ever!Representatives on phone are not well informed and are not truthful when asked questions,plus company won’t listen to recordings,to verify what customer was told,so Disapointed,will stick to Kiji,Amazon or the shopping channel,great service from them!Plus return policy is excellent!
Jo-Anne
Terrible customer service - do not recommend at all.
Aaron
False advertising. Horrible customer service. Cheap garbage rip off products made in china. Order frome someone else
Greg H.
Worst quality product. Does not fit and does not last. My advise do not buy. Find the original or get a new gazebo. What a waste of money.