Garden WindsReviews of gardenwinds.com

I had to give 1 star just to write review,Totally garbage and misleading with photos this crap is just fabric no hardware whatsoever in advertised canopy replacement..WACK….they got me..returning though..still back to square 1 me and the sun!!Wish I could add photos!

Zero stars; Placed an order for replacement feet for a gazebo. Tracking says delivered, emailed many times, did not hear back. Then my credit card number was stolen. Company is shipping direct from China, not Canadian at all.

Their canopy’s are not even water repellent like they claim, the cloth leaks like it’s not even there, and they don’t make good on their product

Bought two replacement canopies from Garden Winds. The first one lasted 3 summers. Not too impressive, however given lack of other options, it was just long enough that I thought I'd give them another shot. It was still cheaper than replacing the whole metal gazebo structure, which is still in great shape. The second one, 3 years later, was considerably more expensive and I thought right away - seemed thinner and lighter than the first set. Despite waterproofing with Scotchgard spray, the roof was leaking after the first few times it rained - and not just a bit, I'm talking: pick up everything from the table right away and head inside when rain starts. After the first season with it, it could not even be removed from the structure without ripping in a few spots. Same with the installation this past summer. When it was time to take it off this fall, the canopy was paper-thin and you could rip it with two fingers. Same with their mosquito nets, by the way. Considering the high cost, by the time it's couriered to Canada, it's a rip off, given the abysmal quality. Tried to leave a review on their site - surprise, no way to do that. I wonder why!...

Stay away from this company. My rip proof canopy last 6 months and started to rip at the corners. Contacted Garden Winds. Since I was past the 6 month warranty period from purchase date I was left with a torn canopy

First, go to their site and note that almost all reviews are 5 stars. However, many of them are no newer than 4-7 years ago, and there's no way to enter a new review. Given the highly negative external reviews for this company, they're hiding something. And that something is poor quality. And to make matters worse, they're the only game in town for replacement canopies. I bought the "upgrade" canopy from them: 1) It was so small I had to cut all the ends of the gazebo frame to fit it. 2) Even with their recommended waterproofing treatment, water comes right through! It's so thin and porous you can see the sun through the stitching. 3) And because water can seep through, it gets dirty and full of mildew in shady places. 4) We're at the end of only its third year (!) and it's already starting to fall apart, and we take the canopy cover out and use it only four months every year.

I bought a swing canopy replacement in True Navy color. 2.5 months later, it is a very light lavender color. The agreed to replace it as an "exception" because their warranty does not include "environmental damage"...you won't find that language in their warranty but you will find "made from exterior fabric". Specs say it is treated for UV protection....this product did not just fade, it catastrophically failed!

WARNING......Do not buy from them. They tell you you can return but then tell you they cant accept the retun because you've tried it abd it is now used. I dont like the product now im $250 in the hole. Water will hold wster dangerous for kids