Garden WindsReviews of gardenwinds.com

I bought a Home Depot x Mediterra 10 x 12 Replacement Canopy (CNYY-HDLCM463B. Received it on Wednesday and 2 days latter recieved a email that it was on sale for $30 less. I contacted customer service and asked for a price adjustment. they said that the adjustment period was 5 days and I was 11 days so there was nothing they would do. If I returned it they would charge me for the shipping both ways on the return and no free shipping if I ordered again.. This is my 3 order with them and I am very disappointed with their customer service policy.

I would never recommend this company for anything.

Purchase a new topper for our cabana in April 2014. Took it down and stored it from November to February. So it was used outdoors 10 months out of the 1 year 7 months we had it. And it is trashed rips everywhere. And we upgraded to the better one. Don't waste your money ! Talked to Gardenwinds and they offered 10.00 off a new one. Junk products don't waste your money !

I purchased in January 2014 a RIPLOCK FABRIC - Replacement Canopy for Sam's Club Sunhouse Gazebo It ripped on the second season of use totally fell apart called customer services said only six month warranty. Insulted me with a $15 dollars discount if i order another. Item is garbage and RIPLOCK fabric is complete garbage. DO NOT BUY GARDENWINDS will not stand behind their product!!!!

"Item arrived different than pictured, and is at time of writing still the wrong product on their website. Customer service was unhelpful, trying to charge me for their error. Terrible company, you're better off getting OEM even at a higher cost than going through the trouble of dealing with this company. "

Canopy tops are not as they advertise! Ripped after 3 months of use and they refuse to replace!!! Instead they offer 20% off the next purchase! What a joke of a company

The canopy did not fit properly to begin with and after just one mild summer it faded, the grommets rusted, it mildewed and despite "riplock" technology it tore badly. What a disappointment!

Canopy Started ripping during 1st season and by the 2nd, all connectors were ripping. Previous GW canopy's, without RL technology lasted longer so I was expecting this product to be great. What a disappointment! GW did offer to repair the canopy or send me a 1 time replacement. I took the replacement but I expect that one to rip quickly also.