Gander OutdoorsReviews of ganderoutdoors.com

Stay away from Gander RV in Coxsackie New York!!!We just Bought a brand new 2021 fifth wheel. Brought it home, then we took it to a nearby campground to test everything out. Refrigerator broke! cable hookup broke! There is a water leak coming from slide or window. Missing screws and cracked fender. Bathroom sink there’s a tsunami of water leaking from that. One entire wall is crooked. Tv mounted crooked. Someone cleaned the screen on the tv with a chemical very cloudy and streaky. Outside light not working. Those are just a few of a list of problems.We were told the Refrigerator has to go through warranty and has to be ordered. We have been informed they have no idea when this will come in. We are suppose to have an appointment in the spring.These Issues better get fixed or it will ruin our camping season come spring. Our fall season was ruined. So ya, All problems were supposed to be fixed. We traveled back down ..hours of our time and gas wasted. Even with an appointment we waited hours to get the camper back. Only one issue the outside light was fixed. Oh, and Not to mention we have been trying to get in touch with financing make sure you check and read everything that you are signing. We are still waiting to hear on an answer on that weeks later. It’s very sad that these very expensive rigs are sold like this and worse they don’t have companies and service to back them up. We have called multiple times made time consuming trips and it is so sad to say we feel all that we encountered are useless and not helpful! Nothing has really been resolved. … Oh wait but they are bombing our phones to get the title for our rv we traded in. Unlike them we were and are on top of it. The day they informed us they couldn’t obtain it themselves it was taken care of. Unfortunately it’s just a waiting game on the mail. Not our fault. Mail is slow these days. Oh well funny how things happen. I have never wrote a complaint about a company but people please,Stay away! It’s really unfortunate I would of loved to leave a nice review. Being a new outlet we wanted to give them the business. Being honest and nice doesn’t get you far these days. If they ever make things right I’ll be back on to let you know but right now we are very disappointed very!!!!!! These rv aren’t cheap. Loans are long. It’s going to make for a very long disappointing and depressing years to come. So sad…..:(

For 3 Days my Air conditioning has been broken, Let me tell you My Great Dane was not happy with me, On day 1 Early in the am I look online, I see Gander Rv And Outdoors, I never bought from Gander but seen lots of adds for your company and Rv stuff on sale, I looked , Seen a wonderful Dometic Brisk II A/C on sale, says in stock in the Fort Myers FL area, I purchased it quickly at Aprox 10:30 Am , Being patient i waited until after They're lunch time i called after 1:00 pm, I Called the parts dept and asked when i could pick it up, They said they were waiting on paperwork from Gander , Ok i waited untill 3:30 Pm , Called, Still no paperwork ,"they have 24 hours to fill the order" Ok So We wait, And My Wife The Great Dane and myself Sleep In The Car For The Air Conditioning In Humid Hot Florida, Day 2 , I call In the Am Aprox 9:30 Am , I'm told Air conditioner is not in stock Order Has been Canceled! , I call Gander , Phone Rep Tells me Limited Supply in stock, I ordered Another Air conditioner, Guess What ? Order Canceled 2 hours later. I call the Gander Rep, Ask for a Supervisor, Tell Her my problem, she says it's fixed , wait on a confirmation E-mail, I waited untill just before the store closing , I'm Told Not in Stock Order Canceled, , It took all day to find out not in stock store is now closed, Another Night in car , With the Dog, Wife is ready to Leave, And myself Sleeping in the Car, Next morning, Day 3, I call Gander First thing in the Morning ;Rep Says " Not In Stock In Fort Myers," But There Is an A/C 2 Hours Drive Away", So After3 days of Bull **** , I went to Rv One Super store 7 miles Away, I Paid 100 bucks more, For the same A/C. ( Why Did I listen To People Who Didn't Care) It was Just a Job to them, It Was Very Disappointing to us, We Are Very Unhappy with Gander / Campers World and Any other company affiliated with Gander, The Absolute Worst Time We Ever Experienced With a company in our lives, And that is a long time as we are elderly, Shame on You,

Screw Gander. Back when it was Gander “Mountain”, they tailored to and supported actual sportsman, the ones that actually spend money on license fees that support wildlife conservation. Now that it’s Gander “Outdoors”, they have removed all the hunting products, TO INCLUDE NO MORE SALES OF FIREARMS OR AMMO, so they can make space for kayaks and Screwother libtard crap to support the new LGBTQ-whatever agenda that is like a disease spreading across America. I will never spend another dime there.

ordered a shower base for sons trailer over a month ago never arrived told it shipped the day i called lying sales person shipped several days later and it is not showing up ... tracking goes nowhere and one month without their shower indoors ..showering outside ..never again ..priced a boat seat 200.00 dollars more than competitior .......

Tried to order a Venture 5 sided screen tent two times. Order was cancelled by them the first time. The second time my credit cad was charged, customer service told me the order has been placed. No email confirmation and now the credit cad charge has dissaoeared and no correspondence from Gander. Their online order system is a joke. I give up and will order from Amazon.

Average company, however I do recommend them for clothing.

Gander would not show me trailers I was interested in this past June. So I bought one from Wilder RV a great sales company. I called for a part for a sway bar hitch I bought and paid to install, they promised a call back no call it all for 3 weeks. Terrible. I would not even give them 1 star. They do not care about customer service or sales. Never got there. I have had years of bad service. They gave even billed me for work they did not do. They did have to redo the work as they admitted they did not do it. When you call you will get lower management and no call backs.

So, let me get this straight. You place an order and they take the money out of your account and then take 10 business days to ship???? WTH? It has been 10 days and they still have not shipped my order??? Had I known this, I would have not ordered from them. Has to be the worst online shopping experience ever! Avoid at all costs!