GamercraftGamercraft is competitive gaming's gateway to big prizes, fair tournaments, and making the most out of your games.
Gamercraft (gamercraft.com) has 234 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent
Internet & Software · Ft. Lauderdale, Florida
Excellent
Internet & Software · Stuart, Florida
Excellent
Internet & Software · Orlando, Florida
Excellent
234 approved reviews, newest moderated first
customer
poderia ser melhor a competição por elo. por exemplo é muito mais facil um prata/gold pontuar em uma partida doque um platina/diamante. pois nos niveis mais baixos ninguem leva muito a serio objetivo e performance em geral no game...
cacachan
high competition in tournaments. only a few small things left something to be desired, like a server having problems at the time of my tournament. delay to verify and drop the first payment. other than that, everything is perfect
customer
i just don't give 5 stars because I request a pay out 13 business days a go and didn't get it yet
aricmorais
Bom eu gosto do site
Sufian N.
im just posting another review to let people know and hope everyone reads my review before even thinking of using their website. people gets banned for no reason which they will say it was made by looking into small details and they will never say they were wrong, wanting to succeed where you cant even admit you mistakes (pride over customer) or were they even mistakes ? cause I can clearly see how people are getting banned every time for nothing wrong they've done ! after writing your review they will tag your review as false information immediately hoping your review to get deleted, even if u gave them a proof that your review is after a real experience they will get back to you saying you've done stuff while they're "mostly" wrong. Lets talk about the fact what their website says about the payouts, (5-7 business days) which is a big lie, cause it can take over a month and even if you opened tickets asking about your payouts they will respond telling you to do their verify identity application, which you will do more the once and nothing will change. And im writing this review after experience of payouts and bans, also asking a bunch of people about their experience. i waited for my payout for over a month, got banned for what they call account sharing, which if it was real there would've been a change of champions or items or jungle clearing or cs count, there was none but mostly it was because i won over joining credit ladders and won money without depositing any, if this was wrong please dont lie to people. after all this was a bad experience, thought it was legit and turns out its not, take care people you're going to waste your time without gaining anything. gamercraft answered with "unbanned more people than I can count in the past, some of which were our mistake" which people can see how they treat banned people saying the decision was final and will not discuss with you about anything, how would people believe what you guys say. also even if you say i named a few of the reasons that could show tendencies of account sharing, my matches were identical to the past games and i was banned for no reason, if you manually review the account by many members, then change those members because obviously they are not doing their best on this, as long as you guys keep keep getting suspicious about every player uses your platform this isnt gonna workout for you guys, and I can show you that my id was verified and i waited over a month (not in April) so still lies over lies.
Response from GamercraftJul 21, 2022
Hello there, We do not ban people without reason. While we do have an anti-cheat system that is running 24/7/365, we also take the time to review accounts manually by many members of our team. We also have unbanned more people than I can count in the past, some of which were our mistake. We are not afraid to admit mistakes we've made when we have made them. As for the payouts, on average, the user is paid out within 5-7 business days if their ID verification is approved and compliant, your Gamercraft account is compliant and you have properly set up all your payment information correctly. Additionally, the implementation of having your ID verified was just done at the end of April and added to the app just a few weeks ago. So seeing a delay in payments was to be expected since there was an increased amount of IDs that had to be manually verified. You will never get banned for winning ladders or not depositing any money, as we have a huge base of user's who have never deposited a single dollar. Additionally, you only named a few of the reasons that could show tendencies of account sharing, but you definitely have missed a few. We strive to make this the most fair competitive playing field and have zero toleration for anyone who breaks our rules, especially when it comes to smurfing and account sharing.
Johan R.
They banned me for smurfing/sharing account i submitted my appeal and only received automated response from support telling me that the decision was final, nor did she take the time to review my side of the story. I never took adventage or broke the rules at any time and their automatic anti-cheat system never detected me ?? They manually banned me because one guy complaing in discord 30mins after that i got banned no Make sense 4 months playing in gamercraft for this .
Response from GamercraftJul 21, 2022
Hello there, Our anti-cheat system is running at all moments of the day, constantly scanning and analyzing every user's accounts, multiple times throughout a day, week, month, essentially through their entire Gamercraft career. Our anti-cheat system constantly leaves notes / flags on a user's account when it detects it. While Gamercraft does review each report that comes in for a player, we do not take in user's complaining / witch hunting on Discord and you would have not of been banned due to complaints. Additionally, we often cannot share exact details of why your account was banned for more than a greater reason than smurfing / account sharing because if our anti-cheat system's criteria is public, then a user can just manipulate, game and abuse it, defeating the purpose of the anti-cheating system. This is a widely known strategy by just about every single game and developer with an anti-cheat system. Our anti-cheat system has many criteria, some examples (but not all) include things like catching on account sharing tendencies, KDA, Level to Rank Ratio, MMR, and so many more. We strive to make this the most fair competitive playing field and have zero toleration for anyone who breaks our rules, especially when it comes to smurfing and account sharing.
ferranova
I won their xmas grand prize giveaway, which was over half a year ago now. I still haven't received my prize.. which was the grand prize.. They removed all cash tournaments for NA without any announcement so I dont even know if they will come back.
Response from GamercraftJul 21, 2022
Hello Ferranova, Your giveaway prizes are on the way to you! We've had them the entire time, but had to clear up some logistics before being able to ship them out. Additionally, the removal of the cash tournaments have been for a number of reasons, which can include, but not limited to, no longer being sustainable for our business, low fill rates, etc. Lastly, we've been working behind the scenes to rework our bracket tournaments and made a public post about wanting user input, as we're now at that stage. Just because everything isn't announced at that moment in time, doesn't mean we aren't working on things! It's just important to evaluate and follow our project plans and have more news made public at a more appropriate time.
Outnes
I really like this App because it offered me alot to cover my bills, school... It's awesome. In addition to the gaming competition ( did some rapping there xD) which i've always wanted to experience and i lived it with Gamercraft and i believe The best is yet to come :D
Response from GamercraftJul 7, 2022
We're so glad that you're enjoying our platform! (: