What a great hosting platform. Setup was incredibly easy. No editing config files. Easy to setup backups and schedules. Customer service is very responsive and helpful. Couldn't be happier so far. Highly recommend.
LW
Luna W.
10s across the board
Great customer service. Fast and informative response. Servers are really good too. Hosted games like Palworld, Minecraft and Conan Exiles for small community on the Singapore server and had a good experience overall.
GA
gav
Great host
Great host, good pricing, excellent tools, fast support.
NJ
Nick J.
solid service
solid service, excellent response times to tickets. performance is great too, you get what you pay for here.
JT
JT
I rented a server for RS Dragonwilds...no regrets
I rented a server for RS Dragonwilds to play with friends. While the group eventually fell off the game, my experience with Game Host Bros was flawless. As a non-technical user, their custom Bropanel was highly intuitive, and the documentation was straightforward and easy to follow.
What really stood out was the customer support. After I cancelled my server, I realized I had failed to back up my world save locally. Even though the service was discontinued, their support team (Michael) went out of their way to dig into their enterprise archives to retrieve my final daily backup and provided it to me at no extra cost. Highly recommend them for anyone looking for reliable hosting with a team that actually cares about their users.
JA
Jake
Avoid Game Host Bros
Edit: this company is not kind or easy to work with, just look at their response to this review (yikes). These guys are not telling the truth, I encourage them to take responsibility for the inaccuracy of their response to me by reviewing the multiple tickets I created in discord, and which yes, were answered, in my opinion never should have been needed. Not quite sure how I am reinventing myself, and they reported my post and I had to get it reinstated after they claimed I was advertising another service by suggesting better hosts. Additionally, I'm voicing my opinion, the level of defensiveness they get should be suspicious and telling enough. Really sad to see them continue to be so aggressive, but great example of what you can expect :(
Not professional one bit, nice AI response though Gamehostbros 👍
Please don't expose any other personal information about me, including details like what type of email I opened an account with. Super creepy to put that online without my permission.
Original Review: I host game servers every year, and Game Host Bros is the worst host I have used, on both product and support. If you are choosing a game server host, look elsewhere.
The product first. Their Project Zomboid hosting crashed repeatedly with certain mods, something I have not run into on other hosts using the same mod setup, nor could replicate locally on my machine. While they did implement a fix, it was no doubt frustrating and made me feel like a beta tester for a service I was paying a premium price for. From my other experiences, performance was also below what I get elsewhere for the same money.
Then the support. I will own my part, I forgot to cancel a server after we stopped using it. But when I asked them to cancel it and consider refunding the unused months, they refused outright, pointed at a 7-day refund window, and told me to go cancel it myself. It would have taken them ten seconds to do it for me, or to show a shred of the flexibility other hosts show. They kept roughly 52 dollars for two months of a server that sat completely unused. Their renewal emails also landed in my spam folder, so the charges slipped by for a while.
Bloom and Havoc have handled the identical situation for me instantly, quick cancellation and a full refund, no fight, because they value their customers. Game Host Bros does the opposite, and honestly, left a nasty taste in my mouth with how it felt they were more responsive to a bad review than any other time I worked with them.
For Project Zomboid, Valheim, or any game server hosting, go with another host. Game Host Bros has seemingly worse performance, worse support, and will not lift a finger when something goes wrong with billing.
Response from Game Host BrosJul 3, 2026
We'd like to add some context for anyone reading. Jake recently submitted another fake review that was removed by Trustpilot for breaching their guidelines. He has since completely reworded his story, while unfortunately continuing to make new false claims about our service. Here's what really happened:
The request Jake made was for 3 months of past service to be refunded retroactively. Keep in mind, Jake has only been a customer for 3 months total, so this was a request to have his entire time with us free of charge, well outside our published 7-day refund window, so we weren't able to process it. We treat every customer equally with respect, and part of that involves upholding our end of the service agreement.
The first review claimed lost account access. As we noted in our original response, Jake's account email and password were never changed, and the email is on a domain Jake owns. Jake told us at the time that he had forgotten to cancel, not that he had lost access, a claim the latest revision completely reverses. Jake also claimed we refused to cancel his service unless he signed in. This never happened. Jake was already signed in when he first contacted us, and staff replied the same day detailing steps to cancel, politely noting how to swap games, and asking if he had any questions or needed assistance. Our records show that Jake read our emailed billing reminders and our support reply. He never responded, and chose not to cancel for another month.
For performance: AMD Ryzen 9 9950X CPUs, the latest and fastest generation of high-end Ryzen gaming hardware, are the minimum standard exclusively powering all Game Host Bros servers across every region (excluding Australia for now). Jake's server ran on this hardware without a single performance issue ever being reported to us.
For full transparency to every reader, this is how we handle your subscription: we send multiple invoice reminders weeks before any payment, including cancellation instructions. This alone loses us money, and we do it anyway to keep every user informed. You can cancel in seconds anytime with the big red "Cancel Server" button in our billing portal, or by removing your payment method. No ticket, no waiting, no questions asked. For security, account and billing changes are made from within your own account, keeping you in full control to prevent unauthorized changes.
Our account of events hasn't changed since day one. Jake's was reinvented, which speaks to its credibility. This review is on its third version after the first was removed by Trustpilot themselves, and we think that difference says everything. It only appeared after we declined to waive payment for every month Jake was ever a customer, under a 7-day refund policy he agreed to at signup. Accountability and respect go both ways. When we mess up, we take accountability and make it right. Until then, we'll keep correcting the record as many times as Jake needs to rewrite it.
BF
Brandon F.
High Performance Fast Support
I chose Game Host Bros after much research in persuit of the highest possible performance available. Game Host Bros uses the most recent Ryzen chips with high frequency (frequency is critical for game engine hosting) whereas their competitors often have lower frequency server-class chips. After having them host a high demand game for several months, I can confidently say their performance is amazing. They also have a fantastic game server control panel and very fast support. I will use Game Host Bros for all my future game hosting needs.
RI
RidiousGoblin
They are excellent and provide amazing…
They are excellent and provide amazing servers for a great price!
