GameGear.net Reviews | Read Customer Reviews of gamegear.net

GameGear.netReviews of gamegear.net

4.1166 reviews
Gaming
201 Ruthar drive, newark, Delaware

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GameGear.net

About GameGear.net

We Play and Review Each Product We Sell.We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it.US Location:GameGear.net201 Ruthar Dr.Newark, DE 19711Email: [email protected]: 323-334-0979

GameGear.net (gamegear.net) has 166 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: gamegear.net
Category: Gaming
Location: newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GameGear.net reviews

166 approved reviews, newest moderated first

Amin
Feb 12, 2025
Honest people, may take a bit to reply though.
They responded late. However, when they did they made every effort to make it right. I am satisfied with their efforts and have revised my review accordingly. Aside from that everything else was on point. I would like to express my thanks for their resolution to my issue.
Response from GameGear.netFeb 13, 2025
Amin, Apologies for the delay in my response; our CS team has been very busy lately. Please note that the Elite controller you purchased features a new design with an enlarged grip for improved handling. However, it is not compatible with aftermarket products designed for the Sony DualShock 4 controllers. I have sent you a prepaid return label. Please seal the product in the original shipping box and take it to your local post office. A refund will be processed once we receive the return. Thank you!
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Kent
Jan 30, 2025
Awesome product
Initially had some technical issues, but the customer service was amazing and got us fixed up in a very timely fashion. Highly recommend
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Eugene Y.
Jan 16, 2025
Excellent customer service
Item ordered on Dec 15, shipped on Dec 16. The tracking info link I received showed the status was "not available" and that status was never updated. 24 days after the shipping, I still had not received the item (it was supposed to be "expedited" shipping), so I contacted the GameGear support. At the time of ordering, the ongoing Canada Post strike was just ending, so Canada Post had a lot of backlog items to be delivered, so the item I ordered may have been lost in transit. GameGear offered me to re-ship the same item and told me I could keep the both items if the earlier item arrives eventually. But I did not need the item at this point, so I asked for a full refund. I got a full refund without any further questions asked even though the circumstance of the item not delivered was not GameGear's fault and not under their control. It is unfortunate I didn't get the item (now it's 32 days after my order, the item still did not arrive), but I am very impressed with GameGear's customer support and how they handled this issue. Max from GameGear support was very kind and attentive to take care of this matter. Based on this experience, I am confident that GameGear is a trustworthy seller, and I will certainly order again if I find something interesting on their website.
Response from GameGear.netJan 17, 2025
Eugene, Thank you so much for your kind review and for sharing your experience—I truly appreciate it! I understand how frustrating it must have been to wait so long for your order, especially with the tracking information showing no updates initially. I’m happy to share that I checked the tracking, and it’s finally moving again. It looks like your order should arrive soon! If the item does arrive, please consider it a belated gift—I hope it brings you joy. I’m so glad we could assist you, and your understanding and patience throughout this process mean the world to us. Thank you again for your trust and kind words. We look forward to serving you again in the future. Have a wonderful day! Warm regards, Max Fu GameGear Support
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Luke H.
Jan 8, 2025
Fast on time shipping
Fast on time shipping. Products was great! And easy to use. It was plug and play. I had to play with the audio but that was easy
Response from GameGear.netJan 8, 2025
Luke, Thank you for your business. I'm excited to be part of your retro gaming journey! God bless you and all gamers!
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Mary E.
Dec 30, 2024
My son loved it
My son loved it. Gift to him.
Response from GameGear.netJan 17, 2025
Thank you for sharing that your son loved it—it means so much to us! There’s truly nothing better in this world than spending time playing games with your child, creating unforgettable memories and sharing smiles. Gaming has a magical way of bringing people together, and it’s a joy to know your gift brought happiness to him. God bless gamers and the bonds we build through the love of gaming. Wishing you and your son many wonderful adventures together! Warm regards, Max Fu GameGear Support
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Jonathan L.
Dec 19, 2024
Awesome Retro gaming Console!
Took my simple raspberry pi system and loaded it up with ALL of the games I remember from my childhood from the 80's through the early 2000's. It was a simple plug and play, if you have basic computer hardware skills you can do this. Great + responsive customer service too. Highly recommended!
Response from GameGear.netJan 16, 2025
That sounds awesome! It's fantastic that you were able to relive your childhood with all those classic games. Raspberry Pi projects can be so rewarding, especially when you can easily set them up and enjoy the nostalgia. Great to hear you had a positive experience with the customer service too! Do you have a favorite game from that era that you’re particularly excited to play again?
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Edward R.
Dec 10, 2024
the shipping is terrible!!
the shipping is terrible!!
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Guillermo C.
Dec 3, 2024
Audio out does not work for my arcade…
Audio out does not work for my arcade speakers was told to buy a HDMI audio retractor and refused to refund me.
Response from GameGear.netDec 6, 2024
Hello Guillermo, We have previously provided a complimentary HDMI AV splitter to address your concern. Alternatively, you have the option to return the product for a full refund. Please inform us which solution you prefer, and we can proceed accordingly. Thank you for your patronage!
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