GameGear.netWe Play and Review Each Product We Sell.We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it.US Location:GameGear.net201 Ruthar Dr.Newark, DE 19711Email: [email protected]: 323-334-0979
GameGear.net (gamegear.net) has 166 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mandy Louise S.
Would be good if you responded to your emails
Response from GameGear.netJul 11, 2025
Hi Mandy, Thanks for your feedback. I couldn't find an order associated with your name, but I've responded to all pending support tickets. If your issue persists, please reply to this email or text me directly at +13233340979. Thanks!
Nicholas
Best customer service ever
Gary J.
Good system. Make sure to use a newer model t.v. The older flatscreens mess with the system.
AT
I use this as the heart of my homemade arcade machine. Nothing takes me back to my childhood like playing the X-Men or TMNT arcade games! Plus, my kids also love it, which makes me even happier!
Steve P.
Super responsive customer service. I reported my issue and it was resolved very quickly. The team member I was in contact with was also very nice and helpful.
John R.
Gave it two stars because they did try to help me. But after using the second micro sd card sent to me and it still didn’t work I give it 2 stars. Super laggy. Unable to play any games! Disappointing.
Response from GameGear.netAug 14, 2025
John, The issue likely stems from a faulty Raspberry Pi or an insufficient power supply, rather than a bad SD card. We recommend using a dedicated Raspberry Pi power supply, such as this one: [https://www.gamegear.net/products/sonicon-power-supply-charger-ac-adapter-micro-usb-type-c-w-power-on-off-switch-usb-c-adapter-for-raspberry-pi-3-4-3-3ft] If the problem persists after replacing the power supply, please contact us, and we'll refund the cards. Thank you!
Amy M.
I received my console and the entire NES package does not work. It either freezes or randomly resets every few minutes. I attempted the troubleshooting techniques suggested and that I could find, but nothing helps. I've reached out multiple time for assistance via multiple methods they provide, but never receive a response other than their generic "your message has been received....." For a company that includes a card in the package that says "SATISFACTION GUARANTEED - Thing could happen. Bad feedback only slows things down. Return, exchange, upgrade.....We have a solution that surpasses customers' expectations," they obviously don't follow through. At this point, I feel compelled to leave a poor review based upon their silence.
Response from GameGear.netAug 14, 2025
Dear Amy, We sincerely apologize for the experience you’ve had with your console and for the lack of timely communication from our team. Due to a recent restructuring of our customer support department, some tickets were regrettably not addressed promptly, and yours appears to have been one of them. This is absolutely not the level of service we aim to provide. We would like to make things right for you. Could you please confirm if the freezing and random reset issues are still occurring? If the issue is ongoing, we are happy to send you a replacement console immediately, at no additional cost. If you have already found a solution, we would still appreciate hearing from you so we can better understand your case and prevent similar situations in the future. Our goal is to ensure you receive a fully working product and the support promised in our satisfaction guarantee. Again, we deeply regret the inconvenience and frustration this delay has caused, and we are committed to restoring your trust. Kind regards, Max Fu Product Manager & Founder GameGear.net
Gabreil
Great item love it packs everything I'll ever need
