Alex H.
I bought a SNES Classic Edition…
I bought a SNES Classic Edition Ultimate, which is a great product overall, but they have a full list of games that are included on it on their website, so you expect everything on here to be included. The list of N64 games was completely missing from my console. I have been trying for weeks to contact their support to ask about it, but they will not even give me a response as of yet. I have not been rude to them, just trying to get an answer from them. It really bothers me that they claim to stand by their products and offer support and solutions, but then they just stone cold ignore me. I may return the product, but to do that, you still have to rely on them answering your email to give you a return address, so I may never get that response either.
Response from GameGear.netOct 29, 2024
Hi Alex, I’ve responded to your email and apologize for the delay. To unlock the hidden systems, including N64, please follow these steps: press "Start" to access the Main Menu, then go to "Game Collection Settings > System Displayed" and check the boxes for the systems you wish to unlock. You can also reference this video: https://youtu.be/Onj0eCyPBGw. Thank you, and let us know how it works for you! Please note that you’ll need modern controllers with two analog sticks or USB N64 controllers to play N64 games. The mini cartridge, which has a magnet and attaches to the console, is purely decorative. The N64 games are hidden because SNES controllers do not support 3D games. I have updated the game lists on the product detail page to avoid confusion. Please let me know if you need help to find the USB N64 controllers (sorry, we are out of these). Thank you!