GameGear.netReviews of gamegear.net

After ordering snes classic for Christmas, kids opened it up a week late. It would not power up, after finally contacting Max, he sent a new console. This one turned on, but the games were bery sluggish. Decided to just cut my losses snd return the product. I contacted Max to get instructions for a return. No answer. Finally found return procedure on the website. I sent it back 2 weeks ago and have heard nothing. I’m beginning to feel like I’m out $100 plus shipping. Do yourselves a favor, find another place to buy this. Edit: original order number GG5099

I’m pretty sure gamegear deletes comments (definitely the negative ones from their website!). They were super helpful and responsive until you buy their faulty product, after that they went completely silent! No way of returning either! After posting negative comments they started responding and sent me a card that was meant to improve play, which it didn’t too much. Horrendous customer service! This is not an honest company.

The games has a lot of glitches on it.

Update on previous review: I purchased the snes famicon mini classic edition ultimate remake in December. The product didn’t work, and I worked quickly with Max fu to get the console returned. It was returned on Friday January 8, confirmed by tracking. In the time since, I have sent multiple emails to coordinate the timeline for the new console to be sent. I have received no replies. I’m looking for resolution to the agreement around the return of the defective console. Update: Feb 5 2021 The replacement console finally arrived! Better yet, IT WORKS! It’s been a long but worthwhile process. These guys will take care of you! Thank you for all your hard work!

The whole family loves this purchase!

Been waiting on a refund for over a month and they have confirmed that they received the return. They stopped responding to my emails. Shady business. 2 star bc I did receive an item that works fine. Update: Communication resumed after the bad review and explanation was only offered on the trustpilot page so it feels like it was more so to save face with future customers. Nevertheless I was refunded after the bad review so Im satisfied now.

Update: The console itself works really well and has no issues. As for the second controller, the company did send out another to honor what the original description and box said. I would recommend ordering from them just make sure to read all the details and know the packaging may not be correct. Original: I ordered a NES basic console which should have came with 2 controllers “as stated in the details” at the time I ordered and is also still stated and pictured on the console packaging. However when I received it, 2 weeks after it was supposed to be here, there was only one controller in the box. I emailed 3 different times over the last month and finally received a response to say “we haven’t been able to update the packaging yet, but the console now only comes with 1 controller and to read the page details.” Yes the page details now says 1 controller but at the time I purchased I know it said 2 because I specifically looked for that detail when ordering! I will not give this so called company any more money and you shouldn’t either.

At first tried to order from their website. Their paypal account was closed. Asked them via msg and a day later they told me they have a Walmart seller account. Finally ordered a Nintendo on Dec 13. They created the mailing label and did not ship the item. By Dec 19 I got worried and asked them whether the item will arrive on time. They finally shipped the item on Dec 21 (8 days after the order that was "in stock"). The console never arrived, USPS showed shipping was delayed. Then in January they marked as delivered and I did not receive anything. I asked them to refund the purchase by Dec 29, and opened a credit card dispute on Dec 30. The merchant sent a message on January 11 that USPS should have delivered and I have to go ask USPS. This is a chinese scammer (name is Max Fu from what I found online) who pretends to sell Nintendos in his free time. There is no real seller, no company, no customer care, no responsibility. This is just a guy who runs with your money.