customer
In a time where Drs didn't have the…
In a time where Drs didn't have the capacity to get to know you, this program helps balance between the two.
Response from Galileo MedicalJun 18, 2024
Thanks for sharing your feedback!

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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579 approved reviews, newest moderated first
customer
In a time where Drs didn't have the capacity to get to know you, this program helps balance between the two.
Response from Galileo MedicalJun 18, 2024
Thanks for sharing your feedback!
customer
Quick responses. Thorough follow up. Took time to ask questions to make sure they had all information before rendering a decision. Explained their decisions and what they could and couldn’t do. Offered referrals to get clearer picture of situation and have further details to help with future visits
Leanne R.
It took awhile to get the test medication sent to the correct place since it couldn't be used for mail order. But they follow up well and offered to refill my other medications as well.
customer
my experience was quick and helpful!!!!!
Tori N H.
They are overall OK They work pretty hard to try to be within a time Frame That is pleasable
Response from Galileo MedicalJun 18, 2024
We appreciate you taking the time to write a review, Tori. We're continuously improving the care experience at Galileo and we'll be sure to account for your feedback. Thanks!
customerTina
I had severe neck pain in the middle of the night. I was going to go to the ER and I remembered I had the Galileo app so I sent a message and a nurse practitioner called me at 4:30 AM and helped me and called in medication that made me feel so much better.
Response from Galileo MedicalJun 18, 2024
Glad we were able to help you avoid a late night trip to the ER. Hope you're feeling well.
Shacoya J.
Very easy and helpful service
Lashanda
I LOVE HOW THEY ARE SO ATTENTIVE TO MY NEEDS AND CARE ABOUT MY HEALTH