We buy and sell used laptops, cell phones, tables and more electronics. Get an instant quote online, ship your device to us and get paid via check, PayPal, Google Wallet or Chase Quickpay.
Gadget Salvation (gadgetsalvation.com) has 176 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
gadgetsalvation.com
Website
gadgetsalvation.com
Category
Repair & Services
Location
Chicago
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: April 2026.
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I think it was fair what I was offered for my laptop. I didn't receive as much as originally thought but I wouldn't have received anything from goodwill or the trash. So thank you.i will be even more pleased when I see the check.
JM
Jesse M.
"Buy low / Sell high"
I am somewhat disappointed in your program for the simple fact that
I sent an item that was never used at all, brand new even, just outdated by a few years and had the original box with it, your program quoted me an
acceptable amount but re-quoted it after inspection stating that it had scratches and that some sensor on it had worn out. It was as if they had to
find something wrong with it to not pay the initial quoted price. I accepted the new quote anyway because I got the phone free only paying shipping cost for it, so it was a total gain for me after selling it to the gadget program.
Response from Gadget SalvationDec 6, 2014
Jesse,
As you stated here, your phone was not only outdated for a few years, but also clearly used. It showed major signs of wear. This phone was absolutely not brand new and out of the box condition, which was the offer you received for initatially. Your selection should have been "Good" condition, which represents the actual condition of your phone. This would have given an accurate quote.
We always offer the option to send the phone back, but we did not receive any request from you, on the contrary, records show that the payment was confirmed and accepted. Please email us if you have any more questions.
SU
Suzanne
Fast & fair!
After trying a different site, I was pleasantly surprised by how much faster Gadget Salvation was, and their offer was much better!
Response from Gadget SalvationDec 6, 2014
We are glad your are satisfied with our service, Suzanne!
KI
Kimberly
They will find something wrong and not give you the quote.
Obviously, I sold 2 computers that were older. They were in excellent condition, in original packing & boxes along with all manuals, etc. They informed me that battery life was shorter and found a "sticky" letter key and reduced the quote for BOTH computers to the quote they had given me for ONE computer. So got half of their original quote. Should have known there as something up when their quote was $10 higher than other competitors.
JM
Jt (My name is legally only two characters long. Take that, website R.
Not Quite a Savior but Well-Done.
Gadget Salvation definitely did their job and did it well. After sending in an aging laptop, I was offered a requote that, while quite lower than what I was estimated online, was coupled with logical and understandable notes as to why the price dropped. My only nag was the one-way nature of contact. Though a phone number was provided, I was unable to reach the company through said number, instead falling back on online messaging support for my questions. All in all, it was a good service that I could recommend to my friends when they move from one laptop to the next.
LA
Laur
don't expect a lot, but not bad if you want to at least get something...
When I decided to sell my 2011 Sony Vaio laptop, I researched many companies because a lot of these places are all scams. What I loved about gadget salvation is you can text them, and they respond immediately and help you with any questions. They valued my laptop as up to $172..but since i checked off that the battery was damaged, they offered up to $112. When i sold it to them, they assessed it at 37 dollars. I was a bit taken back because that's quite a disparity, especially when they added a list of things wrong with my laptop. They should have included those things in the check off list, so I'd have a better idea what I would get, however, they didn't. They mentioned dirty keyboard which definitely was not true. but the battery wasn't working and that I checked off. As i said, there weren't options for anything else. It's a bit misleading when you go to sell your laptop and they only list a couple of problems when you go to assess your laptop. Another problem they said was my laptop was slow running, which also devalued it further, according to them. That one surprised me. I feel they were a bit nitpicky with finding stuff wrong, to justify devaluing it further. However, i decided to sell it for the 37 dollars because it was collecting dust at home, and i didn't want to buy a new battery for that laptop. Also, none of the cash for laptop sites turned up reputable. Some don't even pick up the phone! Not bad if you want to sell a computer but just don't expect a lot. They are great at sending the check in the mail within a few days.
SH
Shane
What a joke!
Was given an estimate of $55. Was given $16. False advertising . Will never recommend this site to anyone!
Response from Gadget SalvationNov 29, 2014
Shane, your feedback is a bit unfair. You received a quote from for a Dell Inspiron 1525 in "good" condition, as you stated when receiving a quote from our website. Upon inspection of your laptop, we found the following issues:
- The batttery was dead.
- Your laptop had been taken apart and was missing parts.
- The display was defective.
- Your laptop had a very strong tobacco odor.
Under this condition, our website would have given a value of $0. Most recyclers would have atually charge you to recycle your laptop. We made you a fair offer. You were informed of these issues prior accepting the payment and your approved it online acknowledging the actual condition of your laptop. Had you seleted the issues your laptop had you would have received a more accurate quote.
Claiming that we fale advertise is not a true statement. We list on our online estimator various options to select from that other competitors do not. This allow us to give a very accurate quote. You must simply be truthful and state the actual condition of your device.
We understand that our website does not have an option that says "strong odors", or somehing similar. It is though stated on our terms and conditions. This is why we decided o offer you $16.
Furthermore, we did not receive any reply from you regarding your transaction. This is the first time we are hearing that you were dissatisfied. You always have the option to request your laptop to be sent back if you do not agree to the new offer.
We saw that you approved the payment, leading us to beleive that you wre satisfied with the new offer.
Please email us if you have any questions we would be very glad to hear suggestions to improve our service.
KE
Kevin
Won't recommend to anyone!
Because it was a laptop, I had to ship in a"laptop box" or they would not insure it.$25 They subtracted from my quote because of a bad adapter...$44 ? They're crooks.