J.M.W
This company isnt what they claim to …
This company isnt what they claim to be! Sounds good but couldn't keep their word if they tried!, They make claims and quotes on devices then make bullsh*t made up reasons or excuses as to why the quote they initial gave the customer isn't what they'll be receiving. IE: I sent them a functioning z book which they quoted a price to pay me of $198. Now they say it doesn't work and offered me $12. Ha! Do yourselves a favor and stick with gazelle, they have a much more reliable track record! Update due to reply, you can paint the picture anyway you like. But the fact that your saying it's completely dead and has missing keys shows me your statement is untrue or ur calling me a liar. Neither are okay. Therefore I'm going to stick with my original review. As far as gazelle goes. Their advertising played no role, what did is the fact that every quote they gave me was exactly what they paid me or higher ! Not to mention they process the equipment much faster as well. Thx!
Response from Gadget SalvationJun 21, 2017
Hello Jennifer, We are sorry to hear you had a bad experience but the quote you received online was for a fully functional laptop and in flawless cosmetic condition, as you stated online before you sent it to us, Upon arrival and testing, your laptop was completely dead, it did not power on. It was also missing keys, it was also a different model from what you had selected online. For these reasons your laptop was revalued at $12.00 Since you did not accepted this new offer, your laptop was sent back to you free of charge. We have also documented proof of the condition of your laptop which we can send to your email [email protected] upon request. Please feel free to email us directly and we will do our best make this transaction fair and satisfactory.




