Lindsay B.
I'd be cautious
I ordered a camera for an upcoming trip and paid for extra shipping to get it to me on time. On the day the FedEx tracker said it should arrive, it was nowhere in sight. I logged in, and it said it was being "held" at the FedEx facility, a minimum 30 min drive with no traffic. I called FedEx--they said they don't deliver to PO boxes. OK, I said. Please change the address. They couldn't change it on their end. So I called Gadget Circuit's customer service number and explained what happened. They said: we don't authorize deliveries to PO Boxes. I said, "Well, I wish that were true, but unfortunately you did." He went back in and checked. Yep. The order went through to my PO Box. I asked him why the system hadn't prevented me from sending it there, and he simply said: "We're re-routing your package, which is something we never do." He was quite rude. A week later, the package was still at the FedEx facility and a delivery had never been attempted. I think the 2nd part was due to an error on FedEx's part (though they couldn't tell me why this had happened), but either way it wasn't going to arrive in time for my trip. I had it sent back and was reimbursed. I will not be ordering from them again. If they think rerouting a package to a new address (when their system didn't prevent it in the first place) is a big favor, I'd hate for something to actually go wrong.



