Gadget CircuitReviews of gadgetcircuit.com

I ordered an item in late June. I have heard nothing since that time. No shipping status and no product. Calls to customer service went to voice mail. Clearly not a happy customer at this point. This two rating is on the way to a 1 for sure!

Most other reviews are too glorified. At least they fooled me. Placed an order, everything looked good. Two days late the order was cancelled without explanation and all attempts to contact customer service to find out why yielded nothing but complete silence. Also, make sure you understand what you're buying -- most merchandise are grey market items that will have no US warranty.

I ordered a camera for an upcoming trip and paid for extra shipping to get it to me on time. On the day the FedEx tracker said it should arrive, it was nowhere in sight. I logged in, and it said it was being "held" at the FedEx facility, a minimum 30 min drive with no traffic. I called FedEx--they said they don't deliver to PO boxes. OK, I said. Please change the address. They couldn't change it on their end. So I called Gadget Circuit's customer service number and explained what happened. They said: we don't authorize deliveries to PO Boxes. I said, "Well, I wish that were true, but unfortunately you did." He went back in and checked. Yep. The order went through to my PO Box. I asked him why the system hadn't prevented me from sending it there, and he simply said: "We're re-routing your package, which is something we never do." He was quite rude. A week later, the package was still at the FedEx facility and a delivery had never been attempted. I think the 2nd part was due to an error on FedEx's part (though they couldn't tell me why this had happened), but either way it wasn't going to arrive in time for my trip. I had it sent back and was reimbursed. I will not be ordering from them again. If they think rerouting a package to a new address (when their system didn't prevent it in the first place) is a big favor, I'd hate for something to actually go wrong.

I ordered a Nikon D5500 body only. The product came in a box for bundle kit. There were no manuals or CD's that normally come with a NEW camera. Not sure how they can get away with falsely advertising something as new when it's not even coming in the correct box. I did give it 2 stars because the camera does operate, but I have no idea how long it's been used for.

Not sure why this was the case, but it was my impression that I was buying a brand new Nikon SB-700, but now I'm not so sure that's what I got. When the package arrived, the Nikon box was not sealed and besides a lonely warranty slip, there was nothing else there. No manual was included. So, I kept the flash because it worked great and looked in good order, but I'm not so sure whether I received a Grey Market version of an "open" piece of gear.

After wondering where my order was I reached out to customer service to get a better idea. The customer service rep was great, polite, courteous, and apologetic. He informed me that the order was oversold and I was to receive a refund. I understand things happen but what bothers me is that I had to follow up with them to get the story only to be told it was cancelled. All that time they had to let me know that they oversold a while back could of been used to buy another birthday present but now there is no more time. I know things happen but be responsive quickly so your customers can react.

Can see scratches where a flash was put on camera, the actual Canon No. is rubbed and worn and barely legible. Box was for a camera with lens kit, and I bought the camera body only... was clearly opened with lens removed so obviously not as advertised. Will be seeking to return and get a brand new one, as I paid for. Will see if they can actually deliver.

Bought what i thought was a new Nikon D810 with 24-120mm lens. Was absolutely excited when it finally came in. Then I opened the package... I was horrified. It came in one big big box, with 2 boxes inside. I was absolutely confused why it would come in 2 boxes, considering it was suppose to be brand new. The lens was in it's own white box, which I would have willing to just not say anything, but I opened it and saw that it was protected by absolutely nothing. That is a typically $1200 lens just freely rolling around during shipment, which is absolutely unacceptable. I also noticed there's a scratch on the camera screen, which isn't a big deal considering it's easily replaceable, but still very disappointing. Luckily so far, everything is working as it should. Hopefully it stays that's way.