customer
Great glasses
Great glasses. Will definitely be using again.
Response from FYTOOSep 29, 2024
Thank you for the positive feedback! We're so glad you love the glasses and look forward to serving you again in the future!

Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vision & Hearing · New York, New York
Excellent
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10,689 approved reviews, newest moderated first
customer
Great glasses. Will definitely be using again.
Response from FYTOOSep 29, 2024
Thank you for the positive feedback! We're so glad you love the glasses and look forward to serving you again in the future!
customer
Excellent service!
Response from FYTOOSep 29, 2024
Thank you for your kind words! We're thrilled to hear you had an excellent experience with our service. Your support means a lot to us!
Rhonda H.
Good selection of glasses and low prices
Response from FYTOOSep 29, 2024
Thank you for your feedback! We're glad you appreciate our selection and pricing. We look forward to helping you find your next pair!
Chris R.
I recently purchased a pair of glasses, and I couldn’t be more in love with them! From the moment I put them on, I knew they were perfect for me. The quality is outstanding, and the style is exactly what I was looking for. But what truly made this experience unforgettable was the exceptional customer service. The team was incredibly helpful and attentive, ensuring I found the right pair to suit my needs. Every question I had was answered with care, and their recommendations were spot-on. It’s rare to find such dedication to customer satisfaction these days, and I truly appreciate the personalized experience. Thank you for making my search for the perfect glasses so enjoyable!
Response from FYTOOSep 29, 2024
Wow, thank you for such a heartfelt review! We're thrilled to hear that you love your new glasses and had a fantastic experience with our customer service. Your kind words about our team's dedication truly inspire us. We're here for you anytime you need us!
Seph S.
Okay, listen up, folks. I am a real person with no business affiliation with Fytoo; I saw their ad when I was trolling through Facebook Marketplace one day and when I clicked through to their website, I was pretty much immediately hooked. I had never ordered frames online before, instead always just grabbing the fiercest pair at my eye doctor's office. Honestly, I never liked the selection my eye doctor had; the frames were so average and boring, even the fiercest frames were just "meh". But as I found my way around Fytoo's website, I'd say I would be happy with 80% of the frames they have for men just based on my face shape and what compliments it. And then the prices... how on Earth does this magical place exist? Also, I have very slight astigmatism, and that always seems to be an issue with the frames I pick out. Not with Fytoo - I was blown away that they could fit my lenses in any frame I wanted. WHAT!? I quickly bought the Ken frames in black and silver. I would have purchased additional pairs but I wanted this to be my test pair. Surely it was too good to be true... normally, glasses break the bank with me, but this was cheaper than McDonald's dinner is here in NYC. Then I decided to check out some reviews on Reddit. I read people's comments slamming the company left and right over a number of ridiculous problems. Having worked in customer service before, I know that there are certain people out there that won't be satisfied with anything, and they'll leave the salacious review about how inconvenienced they were for whatever stupid made-up reason just to feel good about themselves. (In Fytoo's case, I think the incredibly cheap prices probably attract a lot of these impossible-to-please nay-sayers.) I remained optimistic. I knew that shipping wouldn't be overnight, and I wasn't in a rush to receive the frames; although I was certainly looking forward to unboxing them when they arrived a record 6 days after I placed my order. And they look even better in real live and on my face than I thought they would. I get compliments all the time about my frames, and each time I get one, I sing Fytoo's praises. My fiace ordered two pairs after I got mine, and I've just placed an order for some sunglasses and another pair of prescription glasses to add to my choices... that was never an option before, but now, thanks to Fytoo, it is. I love this company so much and am so grateful for the amazing experience.
Response from FYTOOSep 29, 2024
Thank you for such an enthusiastic and detailed review! We're thrilled to hear that you found the perfect frames with us and that your experience exceeded expectations. It’s fantastic to know you’re getting compliments and that you’ve shared your love for Fytoo with others. We’re here to help you find even more great styles in the future!
customer
I love everything about my glasses and the delivery was smooth
Response from FYTOOSep 29, 2024
Thank you for your wonderful feedback! We're so glad to hear you love your glasses and that the delivery went smoothly. Your satisfaction is our priority!
JHoward
The glasses I received had "progressive" lenses, but each phase of the lens was like looking through a pin hole. I will reach out to customer service for replacement.
Response from FYTOOSep 30, 2024
We apologize for the unpleasant shopping experience. Every pair of glasses will undergo strict quality inspection before delivery to ensure its accuracy. If you have any problems after receiving the glasses you can contact us and we will help you. Our agent has contacted you via email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply!
Dixie O.
I wish the glasses will come in a case, even if I have to pay more for it
Response from FYTOOSep 29, 2024
Thank you for your feedback! We appreciate your suggestion about including a case with the glasses. We'll definitely take it into consideration for future improvements. Your input is valuable to us!