Alexandra
I loved the shape and color but the fit is terrible
I loved the shape and color of the glasses but they do not stay on, are not ,moldable and constantly slip off. When I tried to make them tighter, they would not mold.
Response from FYTOOFeb 26, 2025
Thanks for your precious feedback! We're very sorry for your uncomfortable wearing experience. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. We offer our customers a 30-day warranty period. If you have any problems, please do not hesitate to contact us. Our agent has contacted you via email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply!