FYTOOReviews of fytoo.com

Response from FYTOOMar 1, 2025

Thanks for your feedback and we're sorry for the unpleasdant shopping expereince! We process the lenses strictly based on the customers' prescription. Based on the order detail, the glasses you purchased is Readers with +3.25 power. Readers can only be used for near sight such as reading. So if you want glasses for distance, such as for watching TV. We suggest you can contact your doctor about your needs and get a prescription for distance? You can contact us after getting the Rx and we will try to offer you a proper solution. Our agent has contacted you vai email to help you out. Please kindly check it in your mailbox or spam folder. We are looking forward to your reply!

Response from FYTOOMar 1, 2025

Thank you very much for your high rating! We are really happy that you are satisfied with our glasses! We would appreciate it if you could recommend Feitu to your friends and family! Thank you again for your love of Fytoo!

Response from FYTOOMar 1, 2025

Thank you for your feedback. We apologize that the shopping experience was not to your satisfaction. According to your order record, you choosed "frame only" without any prescription. We have processed it strictly according to the details of your order. You can click the link https://www.fytoo.com/personal-center/order below to review it. ) If you would like to purchase readers lenses, you should select “select lenses” on the product screen and then select “readers” as your prescription type. Please be assured that we attach great importance to this issue. Our agent has contacted you via email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply!

Response from FYTOOFeb 28, 2025

We’re so glad to hear you’re happy with the second pair! Thank you for taking the time to share your experience. We’re really sorry the first pair didn’t work out, but we’re thrilled that we could make it right for you. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Response from FYTOOFeb 28, 2025

Thank you so much for the kind words! We’re thrilled to hear that you’re getting lots of compliments on your glasses. It’s great to know you’d use us again—can’t wait to help you find your next favorite pair!

Response from FYTOOFeb 28, 2025

We're sorry for this issue. If you have any issues, please contact our customer service. Our agent will help you with this.

Response from FYTOOFeb 28, 2025

Thanks for your precious feedback! We attached great importance on the customers' wearing experience and shopping experience. Please be assured that we will strengthen the cooperation with logistics companies and try our best to shorten the delivery time. We also offer our customers a 30-day warranty period. If you have any problems, please do not hesitate to contact us. Our agent has contacted you via email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply!

Response from FYTOOFeb 28, 2025

Thank you so much for your kind words! We're thrilled to hear that you're happy with both the glasses and the service you received. We take pride in offering stylish glasses at great prices, and it's wonderful to know you love them. If you ever need anything else, please don’t hesitate to reach out. Thanks for choosing Fytoo!