Not Happy with F.
Lack of communication regarding delay…
Lack of communication regarding delay for delivery because of the "holiday". When I finally received the item, the arm broke off in one day, and I filed a dispute. They offered to send a replacement and suggested I pay for shipping. Then offered to pay for shipping ONLY if I withdrew the dispute! ABSOLUTELY NOT!
Response from FYTOOMar 17, 2026
Thanks so much for your feedback. We are very sorry for your unhappy experience.We sincerely apologize for the shipping delay. We have already provided a solution regarding the damaged glasses, but if you feel it is not suitable, we can offer alternative solutions.To better help you solve this problem, our team has emailed you. Please kindly check your email or spam folder. We're looking forward to your reply.



