Andrew M.
Old school customer service.
I had placed my second order to fuse for replacement lenses. Upon receiving them, I thought I got the model of the frames wrong. So I reached out to customer service to request a return and ask what my options were. In turn I received the highest level of customer service and support I’ve had in years. They over the top wanted to make things right and with help on making sure I had the right lenses for my frames. 2 thumbs up, 3 if I had one.
Response from Fuse LensesJan 16, 2024
Thank you so much for your support! I am thrilled that we were able to provide old school customer service for you. Don't hesitate to reach out in the future!




