Fuse LensesReviews of fuselenses.com

Ordered wrong lenses. Support helped me straighten the problem out and shipped me the right lenses.

I spoke with Kayla, who was very friendly and helpful. I ordered the wrong lens sizes, which is completely my fault, but she told me the correct ones that I needed, and initiated the order process for me, as well as sending me the return shipping label. Really, for an error that was mine, she was kind and made the process as easy and painless as possible. 6/5 stars.

I emailed in about lenses I purchased for some very old Ray Bans about 6 years ago. I didn’t have the original order information and didn’t remember the correct lenses. Alexandria reached back out very quickly and informed me that they would replace my lenses as a warranty issue and was even able to change the color for me! Rock star customer service!

Great company, awesome products and superb customer service! Will buy again every time! My lenses scratched and were replaced after 2 years of purchase! They stand by their products!

My Fuse lenses got a scratch in them so I reached out to use to one time replacement warranty. It was the easiest most painless warranty I have ever done. From the first email it was less than twelve hours the new lenses were shipped.

Aside from having great lenses and glasses, Fuse has fantastic customer service. I had a small issue, and they went out of their way to make sure I was happy. Fuse'r for life...

I had difficulty getting lenses to fit into my frames. Alexandria quickly offered to send new lenses to try. Those also did not fit. Alexandria then offered to custom fit lenses to my frames. This has been done and delivered, and the glasses look great. It has been an amazing experience.

great customer service! very easy warranty request for my stolen sunglasses!