Laura M.
I have bought three of the three clear…
I have bought two of the three clear furry feeding bowls and they have both easily broken. The blue bowl is heavier and isn't as cheaply made. I want a blue replacement bowl for the two cheaply made clear bowls. I have two pictures.
Response from FurrytailApr 22, 2024
Dear Valued Customer, Thank you for taking the time to share your feedback about our Furry Feeding Bowls. We regret that our product did not meet your expectations. These bowls you ordered are handcrafted, which can lead to some minor variations in manufacturing compared to machine-produced items. However, we can assure you that they are made with safe, lead- and cadmium-free materials that have passed all necessary food-grade testing. If you have any other concerns or issues with our products in the future, please don't hesitate to reach out to our customer service team at [email protected]. We will be more than happy to assist you and work towards a solution that satisfies your needs. We appreciate your understanding and look forward to serving you again in the future. Best regards, Customer Service Team Furrytail