FurrytailAn award-winning brand with modern cattitude!
Furrytail (furrytail.net) has 78 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Troy S.
I like this scratching post! The base is sturdy, it looks beautiful, and my kitten enjoys using it. I did notice some color differences when it arrived, but customer service offered a partial refund. Even with that small flaw, the overall experience was great.
James M.
This cat tree is beautiful - the best one I've ever seen. It fits perfectly in the corner of my living room. It took over a month to arrive, which was frustrating, but their customer service was great about explaining everything and I'm happy with my purchase overall.
Barbara D.
I really love this company and its products. The only thing I don't care for is how long it takes to get what was ordered. The products are well made and last.
Response from FurrytailApr 24, 2024
Dear valued customer, Thank you so much for your kind words and for being a loyal customer. We truly appreciate your support. We would like to sincerely apologize for the delay in shipping your recent order. The unexpectedly high demand for one of our products has exceeded our initial expectations, resulting in unforeseen inventory shortages. This is the primary reason for the extended delivery time. We want to assure you that we are actively working to replenish our stock and minimize the occurrence of such delays in the future. Thank you for your continued support. We are committed to providing you with exceptional products and service.💕😸 Best regards, Customer Service Team Furrytail
Gloria M.
One of my kitties uses this cat bed daily and the other not so much. Was easy to assemble but needed to also view a YouTube video. The assemble kit includes screws and a screw driver.
Linda H.
I ordered two of the two-piece raised glass cat bowls; they had all the features I had been looking for for our Bengals. They arrived exquisitely packaged and intact! I had used them successfully for a few days. Then yesterday, as I was ready to wash one of the bowls I noticed that the shallow bottom piece was not evenly seated in the bottom of the bowl. I was not able to remove it. I also noticed there was moisture trapped in the bottom cavity of the bowl. I tried soaking the bowl in hot water. I tried squirting Dawn into the interface of the bowl and the bottom tray. Ultimately, I tapped the bottom of the tray on the counter, and sure enough the bowl cracked. Up until then I had not detected any "out-of-roundness" in any of the pieces, but something was making a vacuum and/or preventing me from separating those two pieces of glass, such that I could clean them. So, I am left with only one good bowl, and two cats.
Kenneth N.
Jeg fandt Furry Tail via en facebook ven, og efter at ha' klikket lidt omkring, var der røget lidt hjortesener og en ny seng i min indkøbskurv. Dagen efter kunne min pakke hentes på post huset, og alt var som forventet. Det var en gave til en venindes lille franske bulldog(Buller), og han blev super glad for sin nye seng, og snacksene gik som varmt brød. Lækre produkter, og fin levering. Tommelfinger op herfra.
