FrontinescerBeckendgropReviews of furnica.com

Evitez et fuir ce fournisseur , depuis trois mois que j'attends le remplacement des panneaux livrés sans protection et donc arrivés abimés aux angles... les portes du meuble neuf son ruinées et plus de réponse à mes mails... une honte

Worst purchase and customer service in my 38 years experience! Items didn't arrive in 6-9 days as suggested on purchase, when they did arrive, 80% of the items were damaged, when I finally got a response from their customer service team, replacement parts were sent, over six weeks later, again arrived damaged and they were clearly off cuts, as they were factory cut wrong and nothing would assemble. Customer service then decided to ignore my emails for four weeks, until I opened a dispute with PayPal. I have never experienced anything like this before, it drained me physically and mentally for the better part of five months, until resolve with PayPals help, this is exactly how companies shouldn't treat their customers. The drawers, costing me over £500 went out with the trash. I have to fight constantly to keep this review on here to help others, but over the last year Furnica relentlessly keep trying to get it removed, borderline harassment and trading standards will be made aware of this.

I ordered the wrong items. Furnica responded almost immediately when I notified them of my error and they undertook to refund the amount I had paid for the items (including shipping cost).

Déplorable . Entreprise qui vous mène en bateau. Soi disant livraison en 3-5jours ouvrées . Commande passé en décembre 2023 . Toujours pas livré. On nous dit chaque semaine que ce sera envoyé la semaine d après. On nous propose le remboursement de la commande que nous avons fini par accepter et nous ne sommes toujours pas remboursé. Bref a fuir perte de temps et d argent.

Gutes Zubehör zum Möbelbau gefunden.Bestellung und Versand lief problemlos. Gute Qualität.

Si vous ne voulez pas vous monter la tension fuyez ce site!!! Commode qui ne sert à rien, aucun tiroir n est d équerre une galère pour la monter des planches en plus qui n ont rien à voir avec le meuble. Service après vente qui vous répond mais qui n envoie aucune pièces de rechange. 170€ jeté à la poubelle.

Ein rundum ausgezeichneter Kundenservice mit dem nötigen Know-How. Ich wurde sehr gut beraten und habe das bekommen was ich gebraucht habe. Gerne wieder!! 🙂

Ho acquistato una cassettiera,a distanza di settimane non sapevo che fine avesse fatto,in quanto scrivendo più volte via mail mi veniva risposto che neanche loro sapessero dove poteva essere (??),che DHL non dava informazioni (strano però che non mi avessero informata al momento della spedizione, né fornito il numero di tracciabilità). All'ennesimo reclamo mi scrivono che avrebbero fatto una nuova spedizione. Do fiducia ed attendo nuovamente. Passano altre settimane, scrivo nuovamente,e chiedo il rimborso stavolta! Mi viene accettato, senza nessuna scusa da parte loro.Quindi,in realtà,non sono mai state spedite . Mai più acquisterò da loro.Mi dispiace.