Robert
Pickup: Excellent. Delivery: Extremely poor - would be difficult for me to use again
Outbound: Connecticut to New Mexico - 5 Stars! Pickup exactly as scheduled and driver very helpful! Delivery: I was less-than-impressed. Two stars maximum. Delivery was exactly on schedule, BUT the following troubled me: (a) The pallet that the bike was affixed to was broken/smashed at some time during the transit process, and neccissitated an agonizing search for hard-to-spot damage and (b) the driver was unable to move bike off pallet AND needed ME to roll and position bike on lift gate as his helper didn't know what to do. I'm certain that had there been a mishap during the offload process that the shipper would have claimed that I 'bought' the responsibility by 'getting involved'..... I will have to consider alternative sources for next such shipment...



