Stevie S.
SENT INCORRECT COVERS, NO REPLACEMENT OR REFUND
I have a large lounge, I ordered 3 lounge covers the same colour but different sizes. I was sent 2 of the same colour and 1 that did not match. I emailed funny fuzzy with photos and they offered me 20% off my next purchase and told me to pay for shipping to send it back for them to assess. I asked what colour would be the correct one to order and they couldn’t give me an answer. I was sent the wrong product, I believe it’s only fair that it is replaced or refunded as it looks horrendous.
Response from FUNNYFUZZYJun 11, 2025
Hi Stevie, Thank you for bringing this to our attention. We’re truly sorry that the cover you received wasn’t the correct shade. We completely understand how important it is to have such issues resolved quickly and smoothly. We've already taken the necessary steps to fix it, and we hope everything is now in order. We have sent you an email. If you need any further assistance, feel free to reach out to us anytime at [email protected] we're here 24/7 and always happy to help. We really appreciate your patience and continued support. Team FunnyFuzzy