FUNNYFUZZYReviews of funnyfuzzy.com

It took a little over a month to get this at my house. It's made in China! And shipped from China , don't order!!

An Appalling Experience with a Shameless Company I ordered from FunnyFuzzy expecting a simple, reliable transaction. Instead, I got four weeks of silence, lies, and the absolute worst customer service I’ve ever encountered. After placing my order, I received no tracking number, no shipping update — absolutely nothing. I emailed their support team multiple times, and every message was ignored. Not even an automated acknowledgement. Meanwhile, they had no problem sending me marketing spam nearly every single day, trying to sell me more products when they couldn’t even be bothered to deliver the one I had already paid for. It wasn’t until I posted a public review on Trustpilot that they finally responded — not privately, not professionally, but publicly, with a vague comment claiming they were “trying to locate my order” and had “requested more information.” That was a blatant lie. I had already sent them every detail they needed — multiple times — and never received a single reply. Hence this second review, because people need to know just how disgracefully this company treats its customers. Eventually — and I mean after a full month of ignored emails, PayPal escalation, and being stonewalled at every turn — they finally issued a refund. But only after I had to do all the chasing, all the follow-up, and apply pressure through every available channel. At no point did FunnyFuzzy take responsibility or show even the slightest sign of concern. Their behavior wasn’t just careless — it was deliberately dismissive. They clearly only act when public criticism threatens their reputation — and frankly, even that might be giving them too much credit. This is not customer service; this is contempt for your customers. What’s disgusting is that they take people's hard-earned money in good faith, go silent, and force those same people to waste time, energy, and patience just trying to get a refund for something that was never delivered. That’s not poor service — that’s blatant exploitation. Avoid this business like the plague. They are not trustworthy. They are not professional. And they most certainly are not deserving of your money. If anything goes wrong — and with this company, it likely will — you’ll be left on your own, ignored, and forced to fight tooth and nail to get what you’re owed. Meanwhile, they’ll just keep sending promotional emails, pretending everything’s fine. FunnyFuzzy is a joke — but no one’s laughing. —————————————————— Hi FunnyFuzzy team, Thanks for your response, but I’d like to point out that your message comes across as somewhat dismissive. I’m aware of the chargeback process — my review reflects the overall experience I had leading up to that point, which included delays, unhelpful support, and the need to escalate the issue through PayPal to get a resolution. That alone speaks volumes about the level of service provided. The refund may have eventually come through which is clearly stated in the above review, maybe reading what customers write could be helpful next time, but once AGAIN it only happened because I was forced to take further action, not because the situation was handled proactively by your support team. I stand by my review, as it’s based on my firsthand experience and fact. Hopefully, future customers will receive a more responsive and respectful level of customer service. Kindest Regards, Dave

Je viens de recevoir ma commande après 1 mois d'attente, un délai très long que l'entreprise semble minimiser , toutefois : mon petit teckel est très content de son nouveau lit. Je modifie donc mon premier avis très défavorable.

Ordered 9th June. Literally last time I heard from them. No order updates, no info on being delayed. Waste of time, I’ll just do a chargeback. Order number: FF8822AU Reply: no you didn’t. I’m not an idiot, of course I checked my spam and junk. Also, your support email in AU doesn’t work (this is bouncing): support.au (at) funnyfuzzy.com There is no further interaction required. Process the refund through PayPal as I’ve already asked in my dispute.

J’ai passé commande le 28mai, aucunes nouvelles depuis. J’ai envoyé des mails, 0 réponse. Voici mon numéro de commande : FF610543S J’ai commandé le : Lit canapé orthopédique doux lavable et moelleux pour chien - Rêve Douillet en couleur chameau en taille 2XL.

FFPET251381 I placed an order for a dog bed two weeks ago, I have had no information about a delivery date and I have emailed their support three times now with no response. I think I am going to have to get in touch with my bank and try and get a refund as I paid on a credit card. I am really disappointed that this is the case.

Commande passée le 6 juin. Pas de nouvelles depuis le mail de confirmation (reçu le 06/06) J'ai envoyé un mail afin d'avoir plus d'infos. Vous m'avez répondu que vous excusez du retard et que vous demandez à accélérer la commande. Depuis je n'ai eu aucun mail concernant l'expédition. J'ai relancé le 17/06. J'attends des nouvelles. Mais pourtant le paiement est parti. Mon toutou attend avec impatience son panier. J'espère avoir de vos nouvelles merci J'espère ne pas être tomber sur une fraude

I'm still waiting. And I'm incredibly disappointed. I purchased a non-slip couch cover on 4 June. The website, and my emailed receipt, states my order would be processed in 1-3 business days. It's now 19 June (which is 10 business days for those playing along) and I have not received a single email to confirm that it has been processed or that it has been shipped. I have emailed the company three times, stating that if it has not yet been shipped, I want a refund in full. I will escalate this. Do not suggest I check my spam account. Do not suggest that my order is playing hide and seek. You willfully lie on your website and misrepresent your services. I will never use your company again. To speed up my requested refund, and as you seem to respond faster on this feedback site than your own emails, my order is #FF8468AU.