Elli M.
Don't bother with them
Don't bother with them. I ordered a few things for my new dog in early May. Their shipping policy says they will ship out in 1-3 business days, and should arrive in Australia at most 20 business days. I received no update on shipping until I emailed multiple times and they said they can not provide an exact ETA and will "urge our warehouse team to expedite the shipment" Then radio silence since late May. Then I received an email a whole 2 months later saying it has been delivered and confirm the address of the delivery... Which was for a completely different person in the United Kingdoms Then another email to say the order is currently being prepared for shipment. A whole 2 months after!! We just told them to cancel our order. So don't bother with them at all.
Response from FUNNYFUZZYJul 3, 2025
Hi Elli, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy


