First I thought this item was made in the USA. If I had know that it was to be shipped all the way from China and that I had to wait so long for it I would not have ordered it.
Response from FUNNYFUZZYJul 24, 2025
Hi Kent,
Thank you so much for taking the time to share your feedback with us.
We sincerely apologize for the delay in your delivery. While we always aim for timely service, unexpected circumstances can sometimes cause setbacks. Your patience and understanding throughout this time truly mean a lot to us.
We’re glad to hear your package has now arrived safely.
You can reach us anytime at [email protected] we’re here and happy to help.
Looking forward to resolving this for you.
Team FunnyFuzzy
PW
patti W.
I like the quality of the product!
I like the quality of the product!
PW
Paul W.
SCAM!
This company delivered a single hook in order to suggest that they had sent the dog bed which was ordered. This company has been shut down by trading standards.
DO NOT BUY FROM THIS COMPANY.
Response from FUNNYFUZZYJul 24, 2025
Hi Paul,
Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused.
We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number.
Alternatively, you can contact us directly at [email protected] our team is always here and happy to help.
We look forward to hearing from you soon.
Team FunnyFuzzy
RO
Roxanna
I paid for exhibited shipping and it took a month.
I paid for exhibited shipping. My blanket didn’t arrive for a month. I want a refund for the expedited shipping, and I have emailed and asked for this multiple times. No one has confirmed that this refund has been done.
Response from FUNNYFUZZYJul 24, 2025
Hi Roxanna,
We appreciate your feedback.
Thank you for bringing it to our attention. We replied to your email on 24/07/2025 looks like your inbox might be playing tricks. Have a quick peek in your spam folder, you might just find our reply hiding there.
We’re here 24/7 at [email protected] and are always happy to help.
We hope the above clears up your communication concerns.
Team FunnyFuzzy
RJ
Robert J T.
Have not got the product yet
Have not got the product yet
Has been a while since ordering
Response from FUNNYFUZZYJul 24, 2025
Hi Robert,
Thank you for your feedback. Upon reviewing our system, we can confirm that your order was marked as delivered to the address provided at checkout on 2025-07-21.
Please check your email for the message we sent with further details regarding this matter.
To help us resolve the issue quickly, could you please provide photos of your front door, letterbox, or typical delivery location? Please send them to [email protected]
We look forward to assisting you further.
Team FunnyFuzzy
LS
Lynne S.
I haven't received my order after 2…
I haven't received my order after 2 weeks and no response from the company --- wish I would've read the reviews-- I have filed a BBB complaint and suggest everyone do that!!
Response from FUNNYFUZZYJul 24, 2025
Hi Lynne,
Thank you for your feedback.
We’re sorry to hear you haven’t received your order yet, this is not the experience we want for you.
We responded to your message on 24/07/2025, but it’s possible our email didn’t reach your inbox. Sometimes messages can be filtered into spam or junk folders, so we recommend checking there just in case.
If you’re still unable to find it or have any further questions, please don’t hesitate to contact us again at [email protected]
We’re here 24/7 and always happy to help.
We look forward to assisting you further.
Team FunnyFuzzy
RP
Renee P.
Funny Fuzzy MIA
Seems like I need to leave a review to get a response from this company. I thought it was an AU site but clearly I should have done some research and read other reviews. I spent over $100 for no confirmation email. Nothing. You have just taken my money. What an absolute joke.
If you reply and say I need to contact your support email. What’s the point when you don’t even reply to that either?!?!?
Response from FUNNYFUZZYJul 24, 2025
Hi Renee,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on 24/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
MS
MS
6 weeks later and still no shipment
Update on 7-24: you lost my order basically? You have no idea what it is or where it's at? Come on guys, this is what we're all talking about here. You don't lose orders for someone who pays good money for your product. Good grief! I had already complained and on 6-25 you emailed me back saying you have no idea when my order will come, you can't locate it, but would give me 10% off if I email you back when I received it. I naively believed you, and a month later after you didn't return my latest email questioning the status of my order, here we are. I want my money back! My order is #FF621792S and I expect a return email today saying you have refunded me my money. This is a sad way to conduct business!
I ordered products on 6-14 and today is 7-23 and still have not received it. I would like my $$ refunded immediately. I'm leaving this Review because I emailed you several weeks ago, with no response. Guys, this is incredibly poor service and you ought to be ashamed of the way you do business. I would've also never bought anything from you if I knew it would turn out like this. -Mark
Update on 8-6-25: The company won't even email me back, it's been nearly 2 months now and they won't issue me a refund. I finally had to get my credit card company involved, and now they are investigating. To anyone that is thinking of buying a product from Funny Fuzzy, I would highly recommend you go elsewhere for a similar product. Don't put yourself what I have had to go through; this is without a doubt the worst customer service experience of my life. And the fact that they won't even communicate or refund MY MONEY (not yours Funny Fuzzy) because of failures on your end, is completely ridiculous and totally boggles the mind, since we are in 2025 and you'd think a company would have better people, policies & procedures in place. Please folks, STAY FAR AWAY from this company if you value your sanity!!!
Response from FUNNYFUZZYJul 24, 2025
Hi there,
Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused.
We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number.
Alternatively, you can contact us directly at [email protected] our team is always here and happy to help.
We look forward to hearing from you soon.
Team FunnyFuzzy
