Sarah
Avoid
Firstly, it took weeks to come as unbeknownst to me came from China. Quality is average. I have emailed them to ask about returning due to the poor quality and have been ignored. Also emailed them twice asking for a delivery update and that got ignored too. Don’t bother ordering from this company - they are portraying themselves as a high quality brand but they offer cheap tat and their customer service skills are non existent - sham of a company.
Response from FUNNYFUZZYNov 11, 2025
Hi Sarah, Thank you for your feedback. We sincerely apologize for any inconvenience caused. We would like to assure you that your package was delivered within our standard timeframe, which is typically 11-13 business days. You can also check our shipping policy at https://funnyfuzzy.co.uk/pages/shipping-policy However, we’re sorry to hear your Ultrasoft Teddy Fleece Warm Non-Slip Sofa Cover isn’t quite working out as planned. We tried to find your email in our system but couldn’t track it down (it might be hiding in your spam/junk folder!). To help us out, we’ve sent you a new email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s taken care of for you. If you need any further assistance, feel free to reach out to us at [email protected] We’re happy to help! Team FunnyFuzzy