Rose S.
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE! My order was placed September. An email was sent to ask for an ETA. An email was received to say that a 10% refund would be provided when the order was delivered. However no ETA was confirmed when order would be delivered. Six emails have since been sent asking for an ETA on the order and if there is no ETA on top I also asked for a refund. None of the 6 emails have been responded to. Absolutely appalling customer service. To not respond to an email and advise an ETA is terrible and on top asking for a refund is absolutely unacceptable. I wish I had read the reviews beforehand before purchasing as I would never have placed this order.
Response from FUNNYFUZZYNov 12, 2025
Hi Rose, Thank you for sharing your feedback. We’re really sorry for the inconvenience this has caused. We’ve been trying to locate your order but haven’t been able to track it down just yet. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, you can reach us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy