Valentina M.
Almost five months waiting
Almost five months waiting — no order, no refund, no real customer service I placed and paid for my order on March 19, 2026, and almost five months later, I still have not received it. I have contacted FunnyFuzzy at least five times by email and have not received a single response. I have also contacted them approximately four times through Instagram. They do respond there, but the responses appear generic and do not address what I am actually asking. I keep being offered discounts or being told that my order will be sent, but that is not a solution. I am not asking for a discount. I simply want the products I already paid for, or a full refund. After almost five months and approximately nine attempts to contact the company, I still have neither my order nor my money back. I am posting this review because I have exhausted the normal customer service channels and do not know what else to do to get FunnyFuzzy to actually resolve this. FunnyFuzzy: please either deliver the order I paid for or issue a full refund.
Response from FUNNYFUZZYAug 18, 2026
Hi , Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy