Finger weg ,von diesem Shop.
Zuerst kriegt man keine Ware und dann wird auf die E Mails einfach nicht mehr reagiert.Nie wieder!!!!
Response from FUNNYFUZZYApr 1, 2026
Hallo Dietmar,
vielen Dank für Ihre Nachricht. Es tut uns leid, dass es nicht ganz so reibungslos verlaufen ist wie erwartet, aber wir freuen uns, dass das Problem nun gelöst ist.
Wir haben Ihnen eine E-Mail mit weiteren Details geschickt. Unser Support-Team steht Ihnen jederzeit unter [email protected] zur Verfügung, falls Sie weitere Hilfe benötigen.
Wir wissen Ihre Geduld und Ihr Vertrauen sehr zu schätzen.
Team FunnyFuzzy
LP
Leslie P.
Order took almost 2 months.
Order took almost 2 months.
Quality is really bad.
Missing part of my order
Response from FUNNYFUZZYApr 1, 2026
Hi Leslie,
Thank you for sharing your feedback, we truly appreciate you taking the time to let us know about your experience.
We sincerely apologize for the delay with your order. While we strive to deliver every package on time, unforeseen circumstances can sometimes cause setbacks. Your patience and understanding throughout this process mean a great deal to us.
We’re sorry to hear that there is missing in your order. That’s certainly not the experience we want for you or your pet.
To assist you further, we’ve already reached out via email and would kindly ask that you provide a few photos of the issue. This will help our team assess the situation thoroughly and determine the best way to resolve it for you.
If you have any other questions or need additional assistance, please don’t hesitate to contact us at [email protected]
Our team is always here to help.
Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this matter for you.
Team FunnyFuzzy
BA
Barbara
Took FOREVER to get the bed
Took FOREVER to get the bed, it's smaller and not as thick as I hoped. Dogs don't even go near it. Would never do business again.
Response from FUNNYFUZZYApr 1, 2026
Hi Barbara,
Thank you for sharing your feedback, we truly appreciate you taking the time to let us know about your experience.
We sincerely apologize for the delay with your order. While we strive to deliver every package on time, unforeseen circumstances can sometimes cause setbacks. Your patience and understanding throughout this process mean a great deal to us.
We’re sorry that the dog bed didn’t meet your expectations. That’s certainly not the experience we want for you or your pet.
To assist you further, we’ve already reached out via email and would kindly ask that you provide a few photos of the issue. This will help our team assess the situation thoroughly and determine the best way to resolve it for you.
If you have any other questions or need additional assistance, please don’t hesitate to contact us at [email protected]
Our team is always here to help.
Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this matter for you.
Team FunnyFuzzy
JK
Jennifer K.
If I could leave 0 stars I would
If I could leave 0 stars I would. I placed my order on January 27th, 2026. I finally received it 49 days later. That is unacceptable. Then, when I opened the package, it wasn't even the right color. The item I had purchased was advertised as bright yellow, I received some ugly khaki color. Then I emailed support 2 days ago and still have not heard back. I wanted to give them time to rectify the situation, to no avail.
Update: On March 25th they finally replied offering a 20% refund.
Response from FUNNYFUZZYApr 1, 2026
Hi Jennifer,
We would like to inform you that we have responded to your email on April 2, please check your inbox. Our reply may have landed in that folder.
Please know that our support team is available 24/7 at [email protected] and we’re always happy to help with any questions or concerns you may have.
We hope this clears things up for you, and please know we’re always here if you need anything else.
Team FunnyFuzzy
OA
Océane M.
Ça mérite pas une étoile
J’ai commandé un lit pour ma chienne, je l’ai reçu 3mois plus tard, j’ai reçu une simple housse de protection, avec 4petit morceau de matelas je trouve ça déplorable, une qualité médiocre. Je ne recommande absolument pas. C’est une horreur
Response from FUNNYFUZZYApr 1, 2026
Bonjour,
Merci pour votre commentaire. Nous sommes sincèrement désolés pour la gêne occasionnée.
Nous avons tout mis en œuvre pour retrouver votre commande, mais nous n'y sommes pas encore parvenus. Afin de vous aider plus efficacement, nous avons envoyé une demande via Trustpilot pour obtenir votre numéro de commande.
Vous pouvez également nous contacter directement à l'adresse [email protected] Notre équipe est toujours disponible et ravie de vous aider.
Nous espérons avoir de vos nouvelles très prochainement.
L'équipe FunnyFuzzy
CA
Cassandra
couch cover
Product is nice. But it took 7 weeks to get it and communication with the company is difficult.
JW
Jennie Ward-Robinson, Ph. D.
Your service model is poor and…
Your service model is poor and inaccurately depicts the low quality of your products. After an extended delay for delivery, the product arrived damaged and your response was to offer a 20% refund. I am planning a SM blitz on your poor quality and service.
Response from FUNNYFUZZYApr 1, 2026
Hi Jennie,
We sincerely apologize for the inconvenience and disappointment caused by receiving a damaged item. We understand how frustrating it can be to receive a product that doesn’t meet your expectations, and this is certainly not the experience we want for our customers.
We’re glad to know that the matter has now been fully resolved, and we hope that the solution we provided has addressed your concerns. Our team has also shared additional details with you via email to ensure that everything has been handled properly.
If you have any further questions, need assistance, or encounter any other issues, please don’t hesitate to contact us at [email protected]
Our team is available 24/7 and always ready to help.
We truly appreciate your patience, understanding, and continued support during this process. Your feedback helps us improve our products and services, and we are committed to making every experience a positive one.
Thank you once again for giving us the opportunity to make this right. We look forward to serving you better in the future.
Team FunnyFuzzy
SS
Susan S.
Order was placed February 6
Order was placed February 6, didn’t receive until March 16. Only after I contacted company via email 3 times every time I received a message stating “ I contacted them during a time they were closed”. No contact time given. The last time I contacted them I requested a refund. Then I was sent tracking information. Bad service.. I wasn’t happy with the product neither, the size was not correct. But I’ll eat it this time, don’t think I can handle the mess of a return☹️☹️☹️☹️
Response from FUNNYFUZZYApr 1, 2026
Hi Susan,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience this situation may have caused.
We’d like to clarify that our processing time can take up to 15 business days, followed by a standard shipping window of 7–30 business days. Your order was processed and delivered within these stated timeframes. You can also review our full shipping policy here: Shipping Policy (https://funnyfuzzy.com/policies/shipping-policy).
That said, we’re sorry to hear that the Lazy Soft Flannel Breathable Pet Mat Non-slip Couch Cover hasn’t met your expectations. We truly want both you and your pet to be happy with your purchase.
To assist you as quickly as possible, we’ve sent you a follow-up email. When you have a moment, could you please reply with a few photos of the issue? This will help our team assess the situation carefully and provide the best solution for you.
If you have any additional questions or need further assistance, please don’t hesitate to contact us at [email protected]
Our team is always happy to help.
Team FunnyFuzzy
