Linda J.
Now asking personal mental health questions... for blood testing?
After researching biomarker testing services two years ago, I decided to go with Function Health since the user experience looked good and there was just one price for all the basics (although you can add other tests on). When I went to schedule the first appointment for my third year, I answered the normal questions that made sense for blood testing, but noticed there was a whole new page of "Life Experience" questions that included very personal questions on mental health that are unrelated to the biomarkers I chose Function for initially. Some of the questions included a "prefer not to answer" option, but most did not. With where things are with AI, data mining, etc., I'm not comfortable providing that type of data for a service I'm not asking for. Their support team said they'd schedule the appointment for me since I couldn't complete it on my own. I still like the service and have gifted it a couple times, but think they should stay in their lane on the biomarkers, or give people a way of opting out of answering all unrelated mental health questions.
Response from Function HealthApr 9, 2026
Thank you for sharing this feedback and for being a loyal member for three years — it truly means a lot. We hear you, and we appreciate you taking the time to be so specific. Your input on the survey experience helps us shape how we continue to evolve the product, and we'll make sure this gets to the right team. We're glad our support team was able to help you move forward, and we look forward to continuing to support your health. 🧡




