LauraM
For the second time my crypto purchase…
For the second time my crypto purchase didn't go through. The first time it took 5 days before customer service even responded. When they finally straightened out the mess, they refused to honor my discounted purchase price. This time, I have not heard anything yet and they don't have customer service on call like their sister site High5 does. I am very disappointed in this site because I've had great experiences on High5 and expected much better of them. It's been more than two days now since this happened. I've gotten a two sentence reply asking what time I made the deposit. Since then I've heard nothing, despite responding immediately with the screenshot of my crypto withdrawal. Their customer service is slow and rude.



