I recently purchased a refrigerator from FUMFIE. After scouring the internet for weeks, this company proved to have the best price AND customer service as they kept in touch with me until I decided to purchase. Elliot was especially helpful during this process. The company they used to deliver the appliance was so professional; on time and they installed and hauled-away my old unit and didn't scratch or dent anything. I will certainly be using FUMFIE when I go to purchase my new dishwasher and double oven in the next few months. Thank you!
RE
Renee
THEY ARE TOTALLY SERVICE ORIENTED...
We were shopping for a new dryer and LG refrigerator and as most people do, we initially shopped the big 'box stores'. Afterwards, we decided to search online. We came upon Fumfie - funny name, lol. We were able to chat with ELLIOTT ... who worked VERY hard to give us the BEST price with shipping and warranty perks as well. We needed them to hold the order until our house was to be completed months later. The house took way longer than expected. Fumfie was patient and gave us no hassles about that. ELLIOTT is a wonderful customer service rep to work with...ASK FOR HIM...he always followed up promptly and was professional and truly cared about our order. I would most assuredly order from Fumfie again. Any issues we had were cleared up and made right immediately. Very impressive company.
LH
Lisa H.
Great company to work with!!
My husband and I are remodeling a home that we own but are not currently living in. Replacing all of the kitchen appliances was a must. I was looking for the best pricing on a GE cafe French door refrigerator and dual fuel range and a Bosch dishwasher. The best prices were from online companies, which also saved me the 7% sales tax that I would pay if I purchased them from a local retailer. Of course, there are inherent risks with buying online, and many of the reviews of several online retailers confirmed that...except for Fumfie. All of the reviews I read, especially those about appliance salesperson Elliot, were wonderful. I am also an avid Angie's List fan, so I know how important reviews from other customers are and I have never been steered wrong yet.
Now, I knew to order my appliances months ahead from actually needing them so that delivery would not be an issue. It took approximately a month for them to be delivered (delivery was free), which was fine with me. The freight company that Fumfie uses was fantastic to deal with. When the items arrived, they were exactly what we ordered and in perfect condition.
Elliot is absolutely wonderful to work with. He is very knowledgable and responsive to emails and phone calls. I saved no less than $2500 overall on my purchase and am very happy.
My advice - if you need new appliances for your kitchen yesterday, go with a local purchase. If you can afford to wait 3-4 weeks, Fumfie is the a great online retailer. As always, use a credit card rather than a debit card for added buyer protection.
CS
Craig S.
Fumfie Fantastic!
Luckily stumbled upon Fumfie when I searching for appliances for my home renovation. I purchased an awesome LG fridge, washer and dryer. Fumfie wasn't just the best price, but they were very personable and delivered on all their promises. I wholeheartedly recommend Fumfie without reservation
AW
Anna W.
Product was much more affordable than buying it in store!
We recently purchased a refrigerator from Fumfie for nearly $800 less than we could have bought the exact same model in store. My only issue was the amount of time it took for the refrigerator to actually arrive. Elliot was extremely helpful and willing to work with us on the home delivery options and even gave us a refund when we realized that we needed a different delivery service!
IL
Ilene
Fumfie is the ONLY place I will purchase appliances
The staff at Fumfie is truly the best. They investigated the appliances I wanted and came up with the best prices. They gave me options and truly excelled in customer service. The appliances were delivered as planned at the perfect time. I even had to change the scheduling due to the kitchen remodel and they accomodated me without any problems at all. They have exceeded my expectations and I am happy to refer them!! Like I said, this is the ONLY place I will ever purchase applicances!!
PJ
Pigeon Jan H.
Good customer service/Good product selection
From my initial contact on, everything was customer friendly. Elliot was patient & product knowledgeable. Steve & other staff as well were pleasant & were not at all pushy salespeople.
Prices on the washer/dryer set were very good.
I will definitely call them again for appliance needs.
SG
sherry G.
Overall Great Experience
I had a good experience with Fumfie. I was initially nervous about ordering from them because I live in Texas and would be ordering a stove to be delivered from NY. But I wanted to save money and decided to gamble. Received the product a couple weeks later than originally expected, but I wasn't in a hurry, as I had a working stove at the time. The stove arrived with a dent on the side. Notified Fumfie and they compensated me for the damage. The damage wasn't on the front of the appliance so the side damage was acceptable with the compensation. So I think this group was fair in their dealings with me. I would order from them again.