LLSTX
3 Months for an In-Stock Dishwasher!
I ordered both a refrigerator and a dishwasher. One month after ordering (18Dec2014) and after receipt of an email indicating that Fumfie was just waiting for the 'fridge to arrive at their shipping center, I received notice that they were unable to provide the 'fridge. Really? It took a month to figure out that you didn't have it in stock? So I asked for a refund to be applied (this was mid-January); as of March 20th, I still have not received the refund, and, despite several calls, have not received call-back from 'billing.' The dishwasher? Well after THREE MONTHS, it finally arrived (March 19th). I wasn't too put-out because my house is in final stages of renovation. However, the cord was not provided (though coming "directly from the manufacturer," for some reason it is being sent separately. Also, the d/w arrived without any of the manufacturer's documents. Hm. Considering that a moving service was used to deliver the merchandise with a rental truck, it took so long to arrive, it arrived without mfg docs and cord, I wonder from where this d/w was obtained and under what conditions. See, I called Bosch to ask if they have had manufacturing and stock delays, and they indicated no issues and ready availability since Christmas. The lack of concern from Fumfie to take over a month to determine a product was not available and to take 3 months to provide a currently manufactured d/w by Bosch is astounding. Buyer beware. Unless you like to walk the risky line with your money and your dishes, food, or other home goods, stay away."


