FullofmindReviews of fullofmind.com

Response from FullofmindOct 23, 2023

Hola Alexandre! Lamentamos profundamente a situação que está a enfrentar. A falta de resposta e o problema de faturação não estão de acordo com os nossos padrões de serviço. Entendemos a sua frustração e queremos resolver este problema imediatamente. Pedimos desculpa pela demora na nossa resposta anterior. Escríbanos nuevamente a [email protected] o WhatsApp (puede encontrar el enlace de WhatsApp en la parte inferior de nuestro sitio web). O seu feedback é valioso para nós, e estamos empenhados em garantir a sua satisfação. Agradecemos a sua paciência e esperamos poder corrigir esta situação de forma rápida e satisfatória. Lina Kohl, Líder de atención al cliente de Fullofmind

Response from FullofmindOct 23, 2023

Dear Edwin, We sincerely apologize for the inconvenience you've experienced. Your satisfaction is our top priority, and we're committed to resolving this issue promptly. We've received your email and have initiated the refund process. You should see the funds returned to your account shortly. Thank you for your patience and for bringing this to our attention. We're here to assist you every step of the way. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hello there! Thank you for your positive feedback! We're thrilled to hear that you had an absolutely great experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help in any way we can. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Dear Thomas, We're truly sorry to hear about your experience, and we understand your concerns. Your satisfaction is our priority, and we're here to help. We apologize for any difficulties you've encountered in reaching us. We've experienced some technical issues with our email system, which we are actively addressing. To ensure we assist you promptly, please reach out to us via WhatsApp using the link located at the bottom of our website. We'll make it our top priority to address your issue and provide you with a resolution. Rest assured, we take your concerns seriously and are committed to making things right. We appreciate your patience as we work to resolve this matter. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Dear Borbála, Thank you for your kind words and trust in our customer service! We're thrilled to have been able to provide you with a fast and effective solution. I'm delighted to inform you that your money has already been refunded to you. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you every step of the way. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Gwenm, I hope you're doing well! We're delighted to hear you had such a positive experience with Lina! Her calm playfulness and positive energy have clearly made a significant impact on your learning journey. Keep up the great work, and we hope you continue to enjoy your learning experiences with her! 🌟😊 Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 4, 2023

Hi Nicole, thank you for your feedback! We're sorry that you faced this issue while using our service. We haven't found any support request from you, so we kindly ask you to contact us via WhatsApp which could be found here: https://account.fullofmind.com/support Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 4, 2023

Hi David, thank you for your feedback! We're sorry that you faced this issue while using our service. We haven't found any support request from you, so we kindly ask you to contact us via WhatsApp which could be found here: https://account.fullofmind.com/support Lina Kohl, Customer Support Lead of Fullofmind