Monica M.
Great customers service and upfront…
Great customers service and upfront with pricing methods.
Response from FulfillriteOct 12, 2021
Thank you very much for your kind review, Monica!

Fulfillrite is a third-party logistics (3PL) provider that has helped eCommerce and crowdfunding brands ship more than 20 million orders since 2010. We fulfill from three facilities across Lakewood, New Jersey and Salt Lake City, Utah and give brands fast, coast-to-coast delivery within the U.S., plus international shipping for backers and customers abroad.We specialize in small, lightweight products and support everyone from first-time founders to brands shipping tens of thousands of orders a month, and we've handled more than 3,500 crowdfunding campaigns across Kickstarter, Indiegogo, BackerKit, and Gamefound. What clients value most is the combination that's usually hard to find in one place: a dedicated account manager who knows your business, same-day shipping, real-time inventory in our own software, and simple month-to-month terms with no setup fee.Accuracy is where it shows up most. We ship at a 99.8% order accuracy rate, so your customers get what they ordered and you spend less time on reshipments and complaints. New brands also get hands-on onboarding and a real point of contact from day one, which matters most when you're shipping your first campaign or pushing through your busiest season of the year.From your first 100 orders to your next major launch, we keep fulfillment accurate, fast, and personal.
Fulfillrite (fulfillrite.com) has 151 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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IT & Communication · New Jersey, New Jersey
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IT & Communication · Jersey City, New Jersey
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IT & Communication · Jersey City, New Jersey
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151 approved reviews, newest moderated first
Monica M.
Great customers service and upfront with pricing methods.
Response from FulfillriteOct 12, 2021
Thank you very much for your kind review, Monica!
Kacha
Got a chance to work with Fulfillrite for the first time and I must say they are so good! They are very helpful and responsive, they help shipped out my Kickstarter rewards so fast. I wish I knew them sooner for my earlier campaigns. If you do any crowdfunding project, I would highly recommend Fulfillrite!! Big Special thanks to awesome Sol too! Cheers, Kacha
Response from FulfillriteSep 5, 2021
Hi Kacha, thank you for the kind words - I'll be sure to pass them along to Sol. Good luck on your next campaign!
Rassi S.
Great Service! Proffesional Efficient Fast and Patient! Best shipping service out there, stop comparing use Fulfillrite Youll be happy you found someone to do your job best and at the best prices!
Response from FulfillriteAug 27, 2021
Thank you for the kind words, Rassi! We appreciate your business and wish you continued success.
Anonymous
After weeks of research and reading reviews online about different fulfillment services, I decided to give Fulfillrite a try. Over a year and a half and I haven't run into any issues yet, the customer service is amazing and the platform is super easy to use. As companies get bigger they tend to give less attention to their customers, Fulfillrite so far has been really reliable when we had any questions or inquiries, let's hope it stays this way for the years to come!
Response from FulfillriteAug 17, 2021
Thank you for choosing Fulfillrite - we're glad you're happy with the service and wish you continued success in business!
Jenan K.
Josh from Fulfillrite has been excellent. Very responsive and informative customer service. We are a UK company, trying to organise to fulfill from within the US.
Response from FulfillriteJul 23, 2021
I'll have tell Josh you said that. We've been happy to work with you, Jenan, and wish you continued success!
Anonymous
We’ve been with Fulfillrite for a few days so far. It’s been a smooth ride. Their interface is great and orders have been going out smoothly. I have not yet done a cost comparison with our previous service provider but on the face of it it seems competitive. We had a slight integration issue but the problem was found to be on our end and Fulfillrite gave us prompt guidance, thanks to Sol who is dealing with us. One slight thing was that we have had to subscribe to two modules so far for updating our shipment tracking numbers in our website and then subsequently in our Paypal account. This was not apparent at the time of sign up. But the cost was small and we got detailed guidance. So on the whole I think these guys deserve a five star so far. I would hope that in future they can expand internationally to other locations, specially now that Europe is changing its VAT rules, so a European fulfilment center is definitely warranted. Other providers are more globally focused and you can manage various global locations from the same interface.
Response from FulfillriteJun 22, 2021
I'm happy to hear that you're satisfied with the onboarding process, as well as our software and service! I'll pass along your compliments to Sol, in particular. Based on this review alone, I'm not sure which software you're integrating with. If it happens to be WooCommerce, I know the team's very recently rolled out a way to work with an app that provides free shipment tracking. I don't know much about it myself, but Sol should be able to help if this is applicable to you! Thank you for your feedback regarding European fulfillment. I'll pass that along to the right folks in the office for further consideration. Thanks again for the friendly and detailed review, and we hope to keep working with you and see your business grow!
Jonathan T.
Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website. It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.
Response from FulfillriteMay 25, 2021
Hi Jonathan, thank you for the kind words! I'll pass along your praise both to Sol and the developer who created the Client Dashboard. We wish you continued success with your business!
Francisco P.
Simply the best. Excelent service. Look no further. Peace of mind. The easiest dashboard by far.
Response from FulfillriteMay 16, 2021
Thank you for your kind feedback, Francisco! We wish you continued success with your business!