Yelena B.
My package was lost in Fulfilla…
My package was lost in Fulfilla warehouse since July 24. No response on my emails, no phone number to call. I bought an insurance and no information on how to submit a claim Reference number: 1884261474
Response from FulfillaSep 17, 2023
We are sorry to admit that your package was not delivered. We checked with our neighbours as well and they have not received it either. We receive packages at our hub in batches, every day there are batches from UPS and USPS. Our receiver signs for the whole batch, but he has no chance to check its packages, there might be packages listed but not included in batch in fact. We are so sorry that you happened to face this experience. As far as you paid for extra protection, we can provide you with a full refund.




