FS.COMReviews of fs.com

I ordered one cable and paid extra for 1-2 shipping with UPS. Very disappointed: (1) Delivery was delayed due to "A missing commercial invoice is causing a delay. / The information requested has been obtained and the hold has been resolved." (2) Had to pay extra for customs (five times the price of the cable). My impression is they are polite but dishonest. I will not order cables from them again.

Excellent support from the salesperson, very knowledgeable and helpful on all my questions.

Terrible customer service, instructed in the order comments to leave unattended as I cant get to the post office, so what do they do? They take it to the post office. This now has caused a huge delay to a customer job where I needed to drive 6hrs to get to. Wont ever be using FS.com again

I was looking to get some transceivers and fibre cables. I read through a forum and came a cross FS.com. Ordered some and came within 3 days from DE to NL. I would like to point out the exceptional shipping material. everything was in a nicely packaged. I even got an account manager assigned I guess it’s a store for businesses but never the less if i had something I knew where to go. The only thing i would like to see is an option for prices with Vat included so i can see the price as an consumer.

Terrible Service. Selling items that are not available on stock. Paid for the items and expected delivery as per website. Item never arrived and I had to call up and find out that it was back ordered. If I did not call and follow up, they wouldnt have told me (past the promised delivery date). It has been 2 weeks now and I have not received items. Been emailing sales team and asking someone to call me but nothing yet. Only advicing me they have mark it as "urgent" and still cannot provide me with the tracking number. Unbelievable!!

FS.com promises next day delivery in Germany. Paid with Klarna/Sofort.com for instant shipment. Haven't received anything within six days. FS.com says they are waiting for the funds to be credited. This is borderline fraudulent behavior from FS.com, every other shop will ship instantly with the same payment method. First order will probably be my last one, too.

Excellent service, fast shipping from Melbourne arrived in Adelaide the next day. My only drawback is that some of the items were not in stock immediately, and I had to order them elsewhere - also the Cat5e/6 cables were significantly more expensive than my normal supplier (DataWorld .com .au ) if you were the cheapest with these cables I would shop with you guys always!

The service is excellent, my contact Rosa Yuan is very fast to response my questions. FS.com is very nice for me and my business