Todor A.
Trustworthy
First time client but i can say with hand on my heart, excellent and trustworthy company. I am recommending them. Five-stars

FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Todor A.
First time client but i can say with hand on my heart, excellent and trustworthy company. I am recommending them. Five-stars
Sven G.
Switch works well. Solved many problems with my POE cameras. Only complaint is the fan is LOUD.
GS
Bought a UPS less than one year ago. We asked on arrival for a spare connector of the battery pack, denied as impossible to have without an entire new unit. We managed to fix it anyway but it was already scary to know no cables/connector spare parts are provided ever, even for paying. Now we have been waiting for months for an answer to our support request (opened in november) because the same unit does not charge half of the batteries... crickets... We bought some networking equipment from FS too and i can say that delivery and the products themselves (sparing the UPS frankly) are pretty good, really a shame that the support is so absent to make the company UNRELIABLE. UPDATE: We have updated the ticket online on your site multiple times, case CN202111240083. When you say "send us an email" maybe you want to provide it.
Response from FS.COMApr 25, 2022
Dear GS: we are sorry for your bad experience, your satisfaction It is our responsibility. Please email us your order number and we will help you to find out how to solve this problem. Or you can choose a service option in Connect with FS, and we will provide you with support as soon as possible. We apologize for your unpleasantness. Have a nice day! Update: Dear GS: Unfortunately you did not provide an order number, this may be the reason why the problem has been unresolved. But luckily we found your order number FS210625513301. There will be sales to communicate with you by email. Since the information you provided is incomplete, she will need your assistance to provide more information to help you solve the problem. Please pay attention to the email sent by AM, thank you very much for your feedback! Have a nice day! UPDATE 6/11: Dear GS, How are you? Your customer manager has applied for RMA for you, I hope she can continue to communicate with you effectively. Please check your email including spam box. Hope you have a great day! Best regards,
Florian W.
I ordered a 10 GBit AOC cable with a custom length of 0,5 m to link my Ubiquiti UDM Pro with my 24 port PoE Pro switch. First I was happy to have the possibility to define a custom length. They are stacked very close in a 19" rack so 0,5 m is more than enough to connect them. I specified that the cable should be for Ubiquiti network equipment. The order process was hazzle-free in terms of payment and also notificiations about the different shipment steps. I got the tracking code for TNT and received the package in a reasonable time frame. The package was shipped in a nice case with a manual. The cable works really plug n' play: No changes on the ports - just a stable 10 Gbit connection in few seconds. For connecting my network equipment with a 10 GBit aggregation switch next year I will buy another 2 cables with 0,5 m from FS. That's for sure!
Keith
Great products and good prices. Just a shame the items are so rarely in stock. I have placed several orders with them and at least half of the time there have been delays. The latest order for a POE+ router showed as in stock. Order placed 9th March. Latest from FS is delivery in June. An email from customer services quote "You can see the picture below, while it shows "Available", it means the item doesn't have stock in the warehouses now."? What?? Save yourself time and trouble. Buy elsewhere. I will be from now on.
Response from FS.COMApr 26, 2022
Dear Keith: we are sorry for your bad experience, your satisfaction It is our responsibility. First, we would like to explain to you that the product you ordered is new and the status was in-transit stock, so the label on the website is "Available", which is not the same as "In Stock". We sincerely apologize for these confusing labels. Secondly, about the delivery date updated with you on April 20. Due to the epidemic and the chip, the delivery date of the batch inventory bound in the background is also always changing, we are sorry it cannot be controlled by us. We feel badly that we disappointed you. If you have any follow-up questions, please feel free to contact us, we will provide you with services that satisfy you. Have a nice day!
Ewald
FS does not only sell good products. They take care also in case of delivery problems.
B. R.
Excellent, works very well. Price was good and information through the whole process was perfect. As a Home Data Center nerd, this supplier is awsome :)
Bertrand H.
A nice panel of products with acceptable prices. Delivery was very fast as well. I will for sure keep FS.com in my bookmarks for future need.