Susan S.
I didn't need more product but my…
I didn't need more product but my subscription was sent anyway because I missed the 3 day notice that it was being sent out and never changed it my end. They are canceling the order and refunding my money. They didn't have to do this, as it was actually my fault. What an excellent company!! That is rare to find these days.
Response from Froya OrganicsApr 10, 2026
Susan, this is so kind of you to say! We know things like that can happen, and we just want to do right by our customers. Even if you missed the notice, we'd rather cancel and refund than have you pay for something you don't need. That's just how we operate. Thank you for the wonderful words! All the best, Tobias @ Frøya



